Erin Riley
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career and intensive care history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients, families, and staff through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nursing Administrative Coordinator
Penn Presbyterian Medical Center
05.2018 - Current
- Facilitate smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arise.
- Manage and direct nursing operations, while collaborating with supportive staff, for a 350 bed Level One Trauma Center
- Ensure nursing practice aligns with hospital policy, local, and state regulations
- Assign resource pool RNs, CNA's, and PCO's for the hospital depending on unit needs
- Enhance communication between departments with timely and accurate preparation of reports and documents.
- Act as rapid response nurse, in order to utilize additional resource pool nurses during staffing shortage
- Respond to all clinical emergencies (codes, rapid responses, etc.)
- Provide curbside consults for med-surg patients (offer recommendations for labs/fluids/diuresis, etc)
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Respond to all clinical emergencies and coordinate transfer to higher level of care when indicated
- Coordinate appropriate patient placement, in conjunction with bed management, according to team assignment and diagnosis
- Writer for Magnet document for Magnet re-designation status decided in 2025.
PAC 4 Surgical/Trauma Intensive Care Unit
Penn Presbyterian Medical Center
02.2015 - 05.2018
- Streamlined ICU operations by effectively managing resources and maintaining a high standard of clinical expertise.
- Assisted in writing and finalizing the professional practice standards of care prior to transferring the trauma program to ensure that patient care would be consistent during the mergeContributed to research efforts aimed at enhancing knowledge about critical illnesses and their management, leading to improved patient outcomes.
- Participated in unit council
- Acted as charge nurse: responding to rapid responses, trauma responses/alerts, and ensuring safe staffing on the unit
- Floated to different units depending on staffing needs, including HVICU (Heart and Vascular ICU), MICU (Medical Intensive Care Unit), and 4 East (Orthopedic/Trauma Medical-Surgical Floor)
- Assisted in opening the Neurosurgical Intensive Care Unit by orienting new nurses to staff and charge nursing roles
- Acted as chair of the Night Shift Practice Enhancement Committee
- Enacted night shift continuing education opportunities
- Had our food services provide more options during off-shift (more bereavement tray options during night shift and refrigerated vending machines offering more options during night shift)
- Trauma Bay Liaison: assisted the ED CNS in educating TSICU charge nurses to the trauma bay to assist during high acuity and high quantity trauma alerts.
- Facilitated effective communication between physicians, nursing staff, therapists, pharmacists, social workers, case managers, and other integral members of the healthcare team involved in patient care delivery in the ICU setting.
- Improved patient satisfaction scores by providing compassionate care and addressing individual needs during critical illness.
- Collaborated with families to provide emotional support during difficult decisions regarding end-of-life care or withdrawal of life-sustaining treatments.
- Conducted thorough patient assessments to recognize early signs of clinical deterioration, initiating lifesaving interventions when necessary.
Rhoads 5 Surgical/Intensive Care Unit
Hospital of the University of Pennsylvania
01.2007 - 02.2015
- Provided care to patient populations including but not limited to the following patient populations: trauma, vascular, obstetric, neurosurgery, cardiothoracic, gastrointestinal surgery colorectal surgery, orthopedic, surgical oncology, and ENT patients
- Provided care to an ECMO (extra-corporeal membrane oxygenation) patient
- Acted as preceptor to both new to practice nurses and experienced nurses transitioning into critical care, along with orienting nurses to CRRT and charge
- Acted as a committee champion of the hospital wide UTI Committee and Skin Care Committee
- Coordinated yearly educational project for the unit base Practice Committee to educate staff on unit standards
- Taught the Shock Lecture presented during the Trauma Nurse Course
- Organized and led mandatory education to educate all nursing personnel on the unit to the new patient and family centered care practice module
- Acted as charge nurse
- Re-certified staff nurses in CPR as needed (2009-2011)
- Provided emotional support for end of life issues and withdrew care as per family/patient request.
- Promoted a culture of safety within the unit by consistently following established policies and procedures related to patient care activities.
Dulles 6 Trauma/Orthopedic Medical Surgical Unit
Hospital of the University of Pennsylvania
06.2005 - 01.2007
- Coordinated care with physicians, dieticians, OT/PT, and social work to enhance and expedite the care to a multitude of trauma, orthopedic, and general surgical patients
- Acted as preceptor to multiple new graduate nurses and traveling nurses as needed
- Acted as charge nurse as needed.
- Increased patient satisfaction by providing compassionate care and addressing individual needs.
- Played an integral role in successful Joint Commission surveys through adherence to regulatory standards and best practices in nursing care delivery.
- Mentored new nursing staff, fostering a supportive learning environment that enhanced professional development.
- Demonstrated adaptability by effectively managing complex patients with varying diagnoses and comorbidities within the medical-surgical unit setting.
Education
Master of Science in Nursing -
Holy Family University
Philadelphia, PA08.2023
Bachelor of Science in Nursing -
Temple University (College of Allied Health Professions)
Philadelphia, PA05.2005
Associate Degree in Liberal Arts -
Community College of Philadelphia
Philadelphia, PA05.2003
Skills
Critical Thinking
Communication
Collaboration
Mentorship
Decision-making
Professionalism
Certification
- Registered Nurse (Pennsylvania), 2005-Present
- CPR (American Heart Association), 2005-Present
- Trauma Nurse Certified (Philadelphia, PA), 2006-2018
- ACLS (American Heart Association), 2007-Present
- CRRT – Continuous Renal Replacement Therapy (Hospital of the University of Pennsylvania), 2007-Present
- ATCN (Advanced Trauma Certified Nurse), 2009-2022
Honorsaffiliationsawards
- American Association of Critical Care Nursing (AACN) 2007-Present
- Phi Theta Kappa, Sigma Theta Tau (2004 BSN, 2023 MSN)
- Good Citizenship Award of Philadelphia (2001)
Timeline
Nursing Administrative Coordinator
Penn Presbyterian Medical Center
05.2018 - Current
PAC 4 Surgical/Trauma Intensive Care Unit
Penn Presbyterian Medical Center
02.2015 - 05.2018
Rhoads 5 Surgical/Intensive Care Unit
Hospital of the University of Pennsylvania
01.2007 - 02.2015
Dulles 6 Trauma/Orthopedic Medical Surgical Unit
Hospital of the University of Pennsylvania
06.2005 - 01.2007
Master of Science in Nursing -
Holy Family University
Bachelor of Science in Nursing -
Temple University (College of Allied Health Professions)
Associate Degree in Liberal Arts -
Community College of Philadelphia
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