Erin Robinson Smith
Cranston
Summary
Compassionate state employee with more than 25 years of experience working with people involved in the justice process,
Overview
27
27
years of professional experience
Work History
Motor Vehicles Appeals Officer
RI Dept of Motor Vehicles
Cranston, RI
07.2024 - Current
- Effectively utilize various DMV computer systems
- Conduct impartial hearings and develop comprehensive reports citing applicable statutes and decisions
- Analyzed customer records and clearly explain deficient areas that need to be satisfied
- Reviewed documentation and evidence to determine eligibility for driver's license reinstatement.
- Analyzed appeals cases to ensure compliance with state regulations and departmental policies.
Adult Counselor
RI Dept of Corrections
Cranston, RI
04.1999 - 07.2024
- Maintained accurate case management records and authored comprehensive reports aligned with RIDOC policies for a caseload of 125 offenders.
- Conducted one-on-one counseling sessions, addressing diverse client needs and facilitating positive behavioral changes.
Education
Bachelor of Science - Human Development and Family Studies
University of Rhode Island
Kingston, RI05-1994
Skills
- Strong analytical skills
- Conflict Resolution
- Flexible team member and motivated independent worker
- Seeks guidance and clarification when needed
- Open to correction from peers and supervisors
AWARDS
2019 John J Moran Award, Excellence in Rehabilitation
Timeline
Motor Vehicles Appeals Officer
RI Dept of Motor Vehicles
07.2024 - Current
Adult Counselor
RI Dept of Corrections
04.1999 - 07.2024
Bachelor of Science - Human Development and Family Studies
University of Rhode Island