Erin Rye Jennings
Milwaukee,WI
Summary
Offering solid foundation in leadership and passion for professional growth in dynamic environments. Brings keen ability to assimilate new information quickly and apply it effectively, leveraging strong organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Associate Lead
PetSmart
08.2023 - Current
- Provided exceptional leadership during shifts as a Associate Lead, addressing any conflicts or challenges that arose swiftly and professionally.
- Improved merchandise presentation by creating visually appealing displays that showcased current trends and seasonality effectively.
- Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
- Increased customer satisfaction by efficiently handling and resolving customer inquiries and concerns.
Key Holder
Boot Barn
10.2024 - 01.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, handling bank deposits, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
Delivery Driver
DoorDash
05.2021 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Gas Station Team Lead
Synergy Cooperative
11.2021 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI06.2021
Skills
- Cashiering
- Handling cash and making change
- Organizational skills
- Customer service
- Time management
- Food preparation
- Delivery Driver Experience
- Loss prevention strategies
- Training and mentoring
- Customer assistance
Timeline
Key Holder
Boot Barn
10.2024 - 01.2025
Associate Lead
PetSmart
08.2023 - Current
Gas Station Team Lead
Synergy Cooperative
11.2021 - 08.2023
Delivery Driver
DoorDash
05.2021 - 08.2023
High School Diploma -
Wauwatosa West High School
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