Erin Schneider
Warrington,PA
Summary
Recent graduate with a Bachelor of Arts in Music Business from Temple University with professional experience in operations management and administrative coordination. Skilled in reporting processes, marketing initiatives, and conflict resolution to maintain strong client relationships. Highly organized and motivated to apply business and communication skills in a professional setting.
Overview
4
4
years of professional experience
Work History
Office Manager
Custom Aire Inc.
Bensalem, Pennsylvania
06.2023 - Current
- Oversee daily office operations for residential and commercial HVAC services
- Prepare and organize operational reports to support management decision-making
- Coordinate and execute direct mail marketing campaigns targeting local service areas
- Resolve escalated customer concerns to maintain client satisfaction and retention
- Promote and sell residential and commercial maintenance service plans
- Communicate with clients, technicians, and management to streamline scheduling and service delivery
Sub-Lead Vocalist
The Exceptions & Class Act Wedding Bands
Philadelphia, PA
09.2021 - 08.2023
- Performed at private and corporate events, engaging diverse audiences
- Memorized and executed extensive song repertoire under time-sensitive performance conditions
- Collaborated with band members to ensure seamless live performances
- Represented band professionally at venues including the Golden Nugget Casino
Education
Bachelor of Arts - Audio And Live Entertainment
Temple University
Philadelphia, PA05-2025
Skills
- Office Administration
- Customer Relations & Conflict Resolution
- Direct Mail Marketing
- Sales & Client Retention
- Reporting & Documentation
- Organization & Time Management
- Verbal and Written Communication
- Team Collaboration
Technical Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace
- Canva
- Social Media Platforms
Timeline
Office Manager
Custom Aire Inc.
06.2023 - Current
Sub-Lead Vocalist
The Exceptions & Class Act Wedding Bands
09.2021 - 08.2023
Bachelor of Arts - Audio And Live Entertainment
Temple University