Erin Schwartz
Jefferson,GA
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy. Experienced in coordinating and prioritizing tasks to meet deadlines and exceed expectations. Adept at collaborating with cross-functional teams to achieve common goals and deliver exceptional results.
Overview
10
10
years of professional experience
Work History
Product Development Specialist
FlightSafety International
07.2021 - Current
- Sales Process Development: Responsible for planning and deploying processes to achieve sales goals and improve management visibility into sales performance metrics
- Strategic Product Planning: Annual pricing process to identify new products and realign existing products
- Establish financial targets, manage policy, and resource alignment to achieve sales goals of ~$500M annually with a growing backlog
- Cultivate relationships across a broad spectrum, including customers, key industry partners and employees
- Project Management: Involvement in complex projects with multi-functional teams to assist with development of new programs, decommission of old programs and upgrades to existing programs
- Sustain sales and marketing tools to drive lead generation for Sales Team members
- Software used: Genesis, VSE, CRM, SAP, Salesforce, Smartsheet, ClickUp
Scheduling Specialist
FlightSafety International
09.2019 - 07.2021
- Schedule business aviation training events for the GIII, GIV and GVII to ensure proper regulatory requirements are met including FAA, EASA, MDGCA, GACA, TC, etc
- Cooperatively work with teammates to support FlightSafety’s vision of being the best choice in training
- Communicate with the Director of Training, Compliance, Program Managers, and Sales teammates to convey current training requests and recommendations for supporting the customers as well as provide suggestions for additional courses to upsell and retain customers long-term
- Currently oversee the scheduling of three programs due to my ability to manage multiple tasks at one time while providing consistent and accurate support in a timely manner to both customers and teammates
- Software used: Genesis, VSE, CRM, SAP, Salesforce
Customer Service Representative
PrivateSky Aviation
05.2019 - 09.2019
- Scheduled aircraft arrivals/departures and coordinated with Line Service
- Dispatched and received fuel orders
- Maintained security access to ramp, hangar and offices
- Received and entered payments, closed and settled batches for POS and Total FBO ensuring balance
- Used Unicom Communication System
Management Trainee
Enterprise Holdings, Inc.
01.2019 - 05.2019
- Actively participated in Sales and Marketing goals and objectives in the rental car industry to maximize profit for the branch
- Hands on Customer Service in managing daily client rental car transactions from beginning to end
- Learned the operation of daily business and finance by understanding profit yields, financial statements, and working closely with the Branch and Assistant Branch Managers while overseeing status reporting
- Learned how to successfully manage a fleet of rental cars for optimal production in daily business
- Learned how to build and maintain relationships with accounts and other businesses
Licensed Real Estate Assistant/Marketing
Coldwell Banker Premier Realty
06.2017 - 12.2018
- Assisted in the marketing of all (4) social media accounts for the Kiefer-Lester Team
- Assisted with multiple projects including new commercial developments
- Assisted in writing LOIs and use Authentisign to obtain signed documents from clients
- Used Buildout, RealNex, Total Commercial, Property Blast, Big Boy Blast, MailChimp, and Property Send to market commercial properties
Marketing Assistant
Flight Safety Academy
02.2016 - 12.2016
- Communicated pricing, established training needs, and arranged appropriate schedules when interviewing potential students
- Welcomed all incoming/potential flight students and performed a tour of the campus, schedule and communicate all campus tours
- Assisted in coordinating activities and high-profile meetings
- Prepared domestic and international prospects’ proposals, packets and other material
- Assisted in preparation of various Sales materials through use of graphics, slides, projection overlays and other desk-top publishing techniques as needed
- Used Microsoft Office Suite to develop training spreadsheets and perform other general clerical duties
Airport Ramp Operations
Sundance Helicopters
06.2014 - 12.2015
- Assisted passengers during their helicopter experience; ensured safety on the ground while entering and exiting the aircraft
- Provided take-off and landing coordination to pilots
- Worked with Communication Specialists to ensure flight manifests are followed
Education
Bachelor of Science - Business Administration
Nevada State University
Henderson12-2018
Associate of Arts -
Indian River State College
Ft. Pierce, FL12-2016
Skills
- Teamwork and Collaboration
- Problem-Solving and Resolution
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Organization and Time Management
- Calm Under Pressure
Accomplishments
2022 FlightSafety International Top Gun Award Winner
Timeline
Product Development Specialist
FlightSafety International
07.2021 - Current
Scheduling Specialist
FlightSafety International
09.2019 - 07.2021
Customer Service Representative
PrivateSky Aviation
05.2019 - 09.2019
Management Trainee
Enterprise Holdings, Inc.
01.2019 - 05.2019
Licensed Real Estate Assistant/Marketing
Coldwell Banker Premier Realty
06.2017 - 12.2018
Marketing Assistant
Flight Safety Academy
02.2016 - 12.2016
Airport Ramp Operations
Sundance Helicopters
06.2014 - 12.2015
Bachelor of Science - Business Administration
Nevada State University
Associate of Arts -
Indian River State College
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