Erin Shoup
Boonville,IN
Summary
Proactive travel professional with a proven track record of cultivating partnerships, building client relationships, and consistently increasing sales. A self-motivated leader adept at multitasking and skilled in outstanding communication, organization, and time management. Committed to delivering sales-oriented solutions and ensuring client service and satisfaction.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Vanderburgh County Soil & Water Conservation District
Evansville, IN
04.2013 - Current
- Secured sponsorships and donations to support successful execution of community events
- Managed and monitored the financials as a dedicated Fiscal Officer for the District.
- Directed the production of a quarterly newsletter and oversaw updates to social media channels.
- Managed the submission of grant proposals and maintained thorough grant reporting.
- Leads the management of diverse educational outreach programs targeting individuals ranging from youth to adults.
- Facilitates monthly board meetings and records minutes.
Medical Services Customer Representative
Mead Johnson Nutrition
Evansville, IN
07.2011 - 04.2013
- Investigated and recorded customer contact details.
- Achieved customer satisfaction by addressing their specific needs and ensuring compliance with regulations
- Maintained regular communication and ensured files were up-to-date.
- Ensured reports were completed to meet FDA standards.
Bank Teller
Old National Bank
Evansville, IN
02.2008 - 07.2011
- Delivered exceptional customer service and built strong relationships with clients.
- Ensured consistent growth of referrals for new checking accounts.
- Executed sound judgment in various situations.
- Maintained responsibility for the daily balance and reconciliation of cash drawers.
Independent Contractor for Pineapple Escapes
Erin Shoup, Travel Agent-Pineapple Escapes
Boonville, IN
03.2021 - Current
- Crafted tailored travel experiences for every individual client.
- Skilled in leveraging CRM technology to streamline sales tracking processes including commissions and customer bookings
- Facilitated effective communication amongst clients, BDM's, and suppliers.
- Utilized creative skills to produce impactful promotional materials like flyers, brochures, and social media posts.
- Utilized customer feedback data to implement improvements in customer service processes.
- Acquired a large client base through positive customer experiences and strong reputation for excellent service.
Education
Bachelor of Science - Marketing
University of Southern Indiana
Evansville, IN05.2005
Skills
- Project Management
- Relationship Development
- Sales and market development
- Event Planning
- Sales Tracking
- Excellent Communication
- Budgeting and finance
- Social Media Platforms
Timeline
Independent Contractor for Pineapple Escapes
Erin Shoup, Travel Agent-Pineapple Escapes
03.2021 - Current
Administrative Assistant
Vanderburgh County Soil & Water Conservation District
04.2013 - Current
Medical Services Customer Representative
Mead Johnson Nutrition
07.2011 - 04.2013
Bank Teller
Old National Bank
02.2008 - 07.2011
Bachelor of Science - Marketing
University of Southern Indiana
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