Erin Stephan
Lafayette,LA
Summary
Dynamic professional with a proven track record in event planning and project management, exemplified during my tenure at Lafayette Ladies Night Out. Expert in leveraging client relationship development and vendor relations to exceed expectations. Achieved significant cost savings and increased event attendance through strategic negotiations and effective communication. Skilled in scheduling and time management, ensuring seamless event execution and client satisfaction.
Overview
18
18
years of professional experience
Work History
Event Coordinator
Lafayette Ladies Night Out
Lafayette, LA
01.2018 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Increased event attendance, leveraging social media platforms and email marketing campaigns to raise awareness.
- Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
Medicaid Analyst
Louisiana Department of Health
Lafayette, LA
03.2015 - Current
- Ensured compliance with federal and state regulations through diligent monitoring of Medicaid program activities.
- Managed relationships with external stakeholders, fostering open communication channels between providers and the agency.
- Improved Medicaid program efficiency by conducting thorough data analysis and identifying areas for improvement.
- Streamlined processes for Medicaid claim processing, reducing turnaround time and increasing client satisfaction.
- Maintained up-to-date knowledge on Medicaid policy changes, ensuring accurate application throughout all aspects of work performed.
- Mentored junior analysts in best practices related to data collection methodologies, promoting a culture of ongoing skill development.
- Provided expert guidance on Medicaid eligibility determination, streamlining enrollment processes for clients seeking assistance.
Direct Sales Representative
Pure Romance
Lafayette, LA
10.2006 - Current
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Met customers in homes and businesses to discuss and demonstrate products.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Leveraged comprehensive understanding of product/service portfolio to craft tailored solutions addressing unique client needs/challenges.
- Boosted sales performance by developing and executing targeted marketing strategies.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Built relationships with customers and community to promote long term business growth.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
Education
Bachelor of Science - Anthropology, Interpersonal/Public Communication
Central Michigan University
Mount Pleasant, MI05.2007
Skills
- Event Planning
- Project Management
- Scheduling
- Time Management
- Event Setup and Breakdown
- Guest Relations
- Vendor Relations
- Events logistics management
- Client Relationship Development
- Sponsorship Acquisition
- Sales expertise
- Clear Communication
Affiliations
- Board of Directors Lafayette Women's Chamber of Commerce
Timeline
Event Coordinator
Lafayette Ladies Night Out
01.2018 - Current
Medicaid Analyst
Louisiana Department of Health
03.2015 - Current
Direct Sales Representative
Pure Romance
10.2006 - Current
Bachelor of Science - Anthropology, Interpersonal/Public Communication
Central Michigan University