Erin Stevens

• Designed and implemented HR strategies aligned with business goals in collaboration with CHRO.
• Conducted complex workplace investigations, ensuring adherence to regulations at all levels.
• Advised C-suite on employee relations, leadership development, and succession planning initiatives.
• Streamlined HR policies and procedures to enhance efficiency and ensure compliance.
• Managed employee engagement surveys to assess workforce sentiment and improve retention.
• Oversaw EDI feed accuracy and benefits management in coordination with payroll and accounts payable teams.
• Tracked 1095-C data for hundreds of healthcare staff each year to maintain ACA compliance.
• Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
• Responded to inquiries from employees regarding benefits packages.
• Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.

• Reported directly to the CHRO and to the CEO intermittently, ensuring clear communication and alignment on strategic initiatives.
• Led team of HR specialists, managing four to 10 direct reports for optimal performance.
• Conducted investigations into misconduct and discrimination allegations, maintaining confidentiality and legal compliance.
• Developed onboarding processes to integrate new hires into organizational culture effectively.
• Managed exit interview processes to gather feedback and improve retention strategies.
• Assisted with background compliance checks for healthcare professionals' credentials.
• Monitored attendance records and leave requests for accuracy and completeness.
• Facilitated new hire orientations to acclimate employees to company policies.

• Reported directly to VP of HR, CEO intermittently, delivering regular updates on team performance.
• Led HR specialists' team with four to ten direct reports, enhancing departmental efficiency.
• Facilitated background compliance checks for healthcare professionals' credentials.
• Conducted new hire orientations to integrate employees into organizational culture.
• Managed exit interview processes, gathering insights to improve retention strategies.
• Supported corporate recruiting by sourcing and evaluating candidates.
• Responded to inquiries from external agencies regarding employment matters.
• Liaised between management and employees by relaying work information and addressing grievances.

• Managed employee relations for healthcare professional staff to resolve conflicts and enhance workplace harmony.
• Processed E-Verify applications for corporate and healthcare professional staff, ensuring compliance with regulations.
• Tracked worker’s compensation claims, unemployment claims, and conducted financial employment verifications efficiently.
• Provided essential support to address individual HR needs of employees.
• Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.

• Applied strong leadership talents and problem-solving skills to maintain highly satisfied customer service, team efficiency and organized workflows.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Trained personnel in equipment usage, customer service technique and enforced participation in exercises focused on developing key sales skills.
• Set targets for staffing forecasts to manage labor costs.
• Managed cash room, deposits, scheduling, jewelry counter management and all employee relations.

• Member of Phi Theta Kappa, 2008-2009

Studied English Literature with minor in Psychology, degree audited as complete in 2015.