Erin Swift
Gulliver's Travel Agency
Rock Island,IL
9
years of professional experience
Dedicated professional with a strong background in travel advisory and bar management. Proven ability to cultivate client relationships and optimize booking systems, ensuring exceptional service and operational efficiency.
Work History
Bar Manager
8 Years 7 Months- Developed and implemented training programs for bartending staff, enhancing skillsets and service quality.
- Managed inventory control processes, reducing waste and optimizing stock levels effectively.
- Oversaw daily operations ensuring efficient workflow and high service standards.
- Coordinated special events, creating tailored beverage menus to elevate guest experiences.
- Cultivated relationships with suppliers to negotiate favorable terms and maintain product quality.
- Streamlined bar procedures, resulting in enhanced speed of service during peak hours.
- Spearheaded innovative marketing initiatives and promotional events to drive revenue growth.
Travel Advisor
1 Year 11 Months- Developed customized travel itineraries based on client preferences and budget constraints.
- Researched and recommended destinations, accommodations, and activities to enhance client experiences.
- Facilitated communication between clients and vendors to ensure seamless travel arrangements.
- Managed booking systems to optimize scheduling and resource allocation for client trips.
Education
Associate of Science - Business Administration
Skills
Itinerary management
Travel industry experience
Client relations
Excellent customer service
Inventory management
Problem-solving
Collaboration
Teamwork and collaboration
Friendly
positive attitude
Timeline
Travel Advisor
Gulliver's Travel Agency
10.2024 - CurrentRead More
Bar Manager
Len Brown North Shore Inn
02.2018 - CurrentRead More
Blackhawk College
Associate of Science from Business Administration
Read More