Erin Trimble
Frederick,MD
Summary
Results-driven self starter able to train, monitor and encourage retail teams to give customers a memorable and positive experience. Proficient in all areas of store operations and reliable in seeking out and capitalizing on improvement opportunities. Desire to take on challenging new role with expanding operation.
Enthusiastic Sales Manager with 20 + years experience supervising staff in Automotive settings. Proven history of sales goal achievement through monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues using active listening and logical thinking.
Overview
13
13
years of professional experience
Work History
Store Manager
Fast Lane Car Sales
03.2025 - Current
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Store Manager
Renn Kirby Automotive
02.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Finance Manager
Braddock Motors
04.2023 - Current
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Finance Director
Motor World
03.2018 - 12.2022
- Recommended loan approvals and denials based on customer loan application reviews
- Cultivated New Lender relationships through existing 15+ years experience in the business
- Solid reputation with all major lenders
- Extremely fluid and comfortable with menu/product presentation
- Detail oriented
- Proper packaging of contracts to ensure little delay in funding
- Not scared to call lender to try and maximize gross every time...it never hurts to ask
- Knowledge and ability to recall information when needing to know how to structure a deal.... what bureau they will pull and how much advance do I get in order to maximize every deal
- Implemented processes and procedures to mainstream the sale
- Integrated systems to ensure time management and accuracy
- Manage front including TO's, CRM and yielding phone calls
- Conduct proper customer interviews to ensure proper product presentation Menu/Video
- Maintain good finance penetration to ensure large per copy numbers
- Counsel sales staff.... listen to them with clients to ensure they are not missing anything
New/Used Car Sales Manager
Younger Nissan Of Frederick
10.2016 - 02.2018
- Manager Sales Force, Finance and BDC
- Appraisal's of vehicles
- Ensure dealership personal up to date with all Certifications
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
- Submitted/Structured Subprime deals for finance
- Primary desking manager
- Handled client objections
- Offered hands -on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Mentored 15+ member sales team in applying effective sales techniques and delivering top-notch customer service
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Researched issues to obtain appropriate answers to customers inquiries
Finance Manager
Fast Lane Car Sales
05.2016 - 09.2016
- Structuring/ Submitting deals to lending institutions
- Cultivating New Lender relationships
- Packaging deals with a keen eye spotting mistakes to eliminate funding delays
- Processing tags
- Extensive Subprime knowledge and lending practices
- Menu/Video presentation
- Trained staff on CUDL/CAC/Westlake/Auto trakk
- Knowledge of lenders practices which bureau they use and how they buy
- Collecting stips and the knowledge of what the lenders will ask for
Sales/Finance
Hi Lo Auto Sales
06.2012 - 05.2016
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget
- Accompanied customers and demonstrated performance features on test drives
- Qualified and followed-up on potential new customer leads
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle
- Qualified clients in a timely fashion
- Collected stips
- Extremely strong closer
- Reading through clients objections to draw out the truth
- Holding gross
- Extensive knowledge and comfortableness around Difficult/Subprime clients
Education
Associate of Applied Science - Crminal Justice
Luzerne County Community College
Nanticoke, PASkills
- Finance School (GSFS Group) Gulf states
- Used Cars 1 & 2 with NCM Institute (Kansas City)
- Dealer Socket
- Eleads
- Vin solutions
- Dealertrack
- CAC
- CUDL
- Route One
- CDK
- Ignite
- DocuPAD
- Reynolds
- JM&A
Timeline
Store Manager
Fast Lane Car Sales
03.2025 - Current
Store Manager
Renn Kirby Automotive
02.2024 - 02.2025
Finance Manager
Braddock Motors
04.2023 - Current
Finance Director
Motor World
03.2018 - 12.2022
New/Used Car Sales Manager
Younger Nissan Of Frederick
10.2016 - 02.2018
Finance Manager
Fast Lane Car Sales
05.2016 - 09.2016
Sales/Finance
Hi Lo Auto Sales
06.2012 - 05.2016
Associate of Applied Science - Crminal Justice
Luzerne County Community College