Larry "Jordan" Smith
Gulfport,MS
Summary
Expertise in customer relationship building and strategic negotiation, resulting in sustained sales growth and high customer satisfaction.
Results-driven automotive sales professional with extensive experience in vehicle sales and dealership management. Proven ability to lead high-performing sales teams, exceed revenue targets, and deliver exceptional customer experiences. Skilled in sales strategy, negotiation, inventory management, and closing deals. Known for building strong customer relationships, improving sales performance, and driving consistent dealership growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales
Champion CDJR
Gulfport, MS
03.2025 - Current
- Assisted customers in selecting new and pre-owned vehicles based on budget, lifestyle, and performance needs.
- Demonstrated vehicle features, conducted test drives, and explained financing options.
- Built strong relationships with customers to generate repeat business and referrals.
- Negotiated pricing and trade-in values to close sales while meeting dealership goals.
- Consistently met or exceeded monthly vehicle sales goals.
- Maintained knowledge of current vehicle models, promotions, and competitor offerings.
- Utilized CRM systems to track leads, follow up with prospects, and manage customer interactions.
- Increased referral business through relationship building and post-sale engagement.
Sales Manager/ Finance Manager
Butch Oustalet Ford, Mazda
Gulfport, MS
01.2018 - 10.2024
- Consistently achieved top regional sales performance, exceeding manufacturer sales objectives.
- Managed inventory of 150+ vehicles, aligning stock with customer demand and market trends
- Led and supervised a team of automotive sales consultants, providing coaching, training, and performance feedback to improve sales results.
- Set monthly sales goals and monitored team performance to ensure targets were met or exceeded.
- Managed daily showroom operations, including customer flow, deal structuring, and sales approvals.
- Assisted sales staff in closing complex deals by negotiating pricing, financing terms, and trade-in values.
- Analyzed sales reports, market trends, and inventory levels to develop strategies that increased vehicle sales and profitability.
- Coordinated with the F&I department to ensure smooth deal processing and maximize revenue opportunities.
- Implemented sales promotions and marketing initiatives to attract new customers and increase showroom traffic.
- Maintained strong relationships with customers, resolving escalated concerns and ensuring a high level of customer satisfaction.
- Recruited, hired, and trained new sales staff, building a high-performing and customer-focused sales team.
Sales
Bob Tyler Toyota
Pensacola, FL
05.2016 - 01.2018
- Assisted customers in selecting new and pre-owned vehicles based on budget, lifestyle, and performance needs.
- Demonstrated vehicle features, conducted test drives, and explained financing and warranty options.
- Built strong relationships with customers to generate repeat business and referrals.
- Negotiated pricing and trade-in values to close sales while meeting dealership profit goals.
- Consistently met or exceeded monthly vehicle sales targets.
- Maintained knowledge of current vehicle models, promotions, and competitor offerings.
- Utilized CRM systems to track leads, follow up with prospects, and manage customer interactions.
- Coordinated with finance and service departments to ensure smooth vehicle delivery and customer satisfaction.
- Managed online and showroom leads, responding promptly to inquiries via phone, email, and in person.
- Delivered high-quality customer service, contributing to positive reviews and dealership reputation.
Education
High School Diploma -
EPC
Lepanto, ARSkills
- Completed Gulf States Financial Services Finance Training
- Completed JD Power Sales Manager Training Courses
- Completed JD Power F&I Manager Training Courses
- Completed Mar-Key Automotive Training Courses
- 20 years of sales and management
Certification
GSFS F&I Training
JD Power Sales/F&I Management Training
Mar-Key Automotive Salesman Live and Online Training
Timeline
Sales
Champion CDJR
03.2025 - Current
Sales Manager/ Finance Manager
Butch Oustalet Ford, Mazda
01.2018 - 10.2024
Sales
Bob Tyler Toyota
05.2016 - 01.2018
High School Diploma -
EPC