Seasoned Store Manager with both Cafe and Drive- thru experience, multiple locations. Focused on efficiency of operations, customer connection, and training. Comfortable engaging people and building teams. Truly enjoy working with others.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
WEST HARTFORD, United States
07.2007 - Current
-Demonstrate Leadership qualities by implementing company standards, programs and objectives. Lead Team by supervising and directing.
-Maintain environment of inclusivity,courageousness and transparency.
-Provide communication, coaching and direction with open door mindset.
-Manage overall store operations by utilizing various tools given ie: Labor/scheduling, Inventory Management, Weekly/Monthly Reports, Cash Management.
-Responsible for hiring, scheduling, training, evaluations and disciplinary actions.
-Both Team and Customer focused
Volunteer
MACC Charities
Manchester, CT
04.2017 - Current
Engaged in community outreach to aid program mission centered on community support and enrichment.
Planned and delivered numerous activities and special events for programs and services.
Met with other volunteers and program leaders to discuss new service opportunities.
Assisted with special events or programs.
Coordinated food, clothing and household items for disadvantaged individuals and families.
Volunteer
ACT
Hartford, CT
01.2012 - Current
Engaged in community outreach to aid program mission centered on community support and enrichment.
Assisted with special events or programs.
Encouraged donations by supporting community fundraising events and campaigns.
Education
Occupational Therapy
Manchester Community College
Manchester, CT
Skills
-Ability to lead independently, strong leadership skills