Erin Van Horn

Cashier

Cambridge Cooler

Cambridge, WI

03.2018 - Current

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Verified customer age requirement for alcohol or tobacco purchases.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Scanned items and checked pricing on cash register for accuracy.
Remained aware of surroundings and secured cash to minimize loss potential.
Offered customers carry-out service at completion of transaction.
Checked personal identifications during alcohol and tobacco sales.
Adhered to social distancing protocols and wore mask or face shield.

Summary

Overview

Work History

Cashier

Education

High School Diploma -

Skills

Certification

Timeline

Cashier

High School Diploma -

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