Erin Verley
Centralia,WA
Summary
Food service professional with extensive experience in kitchen BOH management and culinary operations as well as FOH management, server and bartending. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving. I have worked in the restaurant business since I was 16. I started in the year 2000 and I have been in it since then except for a period of 2 years in 2009-2011 when I trained as a certified veterinary technician. i believe I would make a wonderful asset to your team and I look forward to hearing from you.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Jjs Togo
Centralia, WA
04.2024 - 11.2024
- Trained back of house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Collaborated with the owners and coworkers to create innovative recipes that utilized fresh ingredients vs premade and frozen foods
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained workers in food preparation and cleaning roles to facilitate restaurant operations.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Developed and implemented kitchen policies, procedures and quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Ensured compliance with health and safety regulations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
Sandwich Prep
Dawns Delectables
Centralia
08.2023 - 03.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Assisted in the plating and presentation of food for service.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Ensured compliance with portion sizes, quality standards, and kitchen rules.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Helped in receiving and organizing food delivery supplies.
- Distributed food to waiters and waitresses to serve customers.
- Washed, peeled, and prepared raw food materials.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Performed additional tasks assigned by chef or supervisor.
- Inspected deliveries for freshness of products
- Took and recorded temperatures of food, refrigerators and freezers.
Assistant Manager
Azteca Mexican
Centralia, WA
06.2019 - 06.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established standards for personnel performance and customer service.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Trained new employees to perform duties.
- Maintained thorough knowledge of menu to describe dining options.
- Pitched in to deliver food and beverages to tables during high-volume periods.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Balance and handled cash drawers
Education
High School Diploma -
Centralia High School
06-2002
Skills
- Food safety
- Inventory management
- Recipe development
- Staff training
- Kitchen operations
- Vendor relations
- Cost control
- Team collaboration
- Quality assurance
- Customer service
- Performance evaluation
- Time management
- Conflict resolution
- Process improvement
- Multitasking and organization
- Reliability
- Flexible schedule
- Health and safety regulations
- Business development
- Recipe creation
- Safe food handling
- High-volume dining
- Recipes and menu planning
- Operations management
- Performance improvement
- Motivational style
- Kitchen staff coordination
- Order accuracy
- Budgeting
- First aid knowledge
- Strategic planning
- Staff Management
Timeline
Kitchen Manager
Jjs Togo
04.2024 - 11.2024
Sandwich Prep
Dawns Delectables
08.2023 - 03.2024
Assistant Manager
Azteca Mexican
06.2019 - 06.2023
High School Diploma -
Centralia High School