Resourceful Store Team Member known for high productivity and efficiency in task completion. Specialize in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance store operations and customer satisfaction. Committed to contributing positively to team goals and retail success.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Store Team Member
Royal Farms
New Freedom, Pennsylvania
06.2025 - 07.2026
Greeted guests and supported fast, friendly service at Royal Farms convenience store
Operated cash register and processed payments for retail and food purchases
Stocked shelves, coolers, and merchandise displays with Royal Farms products
Preparing customer food orders with accuracy and in a timely manner.
Carried out all BOH and FOH shift responsibilities.
Attention to the food safety guidelines and ensure that temperatures and expiration date guidelines were not in violation and they coincide the recommended ranges.
When needed, I was expected to be able to do all register functions and efficiently use the POS system and the end of shift totals for everything reflect shift POS accuracy.
Making sure that I made it top priority and followed strict federal and state laws for carding and the R.A.M.P certificate of the carding and recognizing any intoxicated customer in the alcohol purchase restrictions.
Cleaned store floors, counters, restrooms, and customer touchpoints
Checked inventory and reported low supplies to shift leadership
Followed Royal Farms safety procedures and maintained secure work areas
Organized and maintained store displays.
Assisted in stocking shelves with merchandise.
Provided product knowledge to customers and answered inquiries.
Handled customer complaints professionally and efficiently.
Adhered to all company policies regarding customer service standards.
Maintained knowledge of sales and promotions, return policies and security practices.
Kitchen Team Member
Wendy's
Shrewsbury, PA
05.2024 - 06.2025
Prepared Wendy's burger patties, fries, and breakfast items to order.
Assembled sandwiches and meals following Wendy's kitchen line standards.
Monitored food safety and sanitation across prep and cooking areas.
Cleaned grills, fryers, and workstations during busy Wendy's shifts.
Supported crew members with timely food prep and order changes.
Followed Wendy's quality checks for freshness, temperature, and presentation.
Managed kitchen tasks while keeping pace with drive-thru demand.
Communicated effectively with other members of the kitchen staff regarding tasks assigned.
Assisted in training new team members on kitchen operations and protocols.
Weighed ingredients accurately using scales provided before adding them to recipes.
Cleaned and organized workstations and cooking utensils.
Performed basic maintenance duties such as wiping down counters and surfaces after each shift.
Ensured that all health codes were followed when preparing meals for customers.
Labeled containers appropriately with date and time stamps indicating when they should be used or discarded.
Maintained a clean and sanitary kitchen environment.
Followed established safety guidelines when handling hot foods or sharp objects.
Stocked supplies such as food items, condiments, paper products, and cleaning materials.
Monitored expiration dates on food products and restocked shelves accordingly.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
Kitchen Team Member
Ruby Tuesday
New Freedom, Pennsylvania
01.2022 - 12.2023
Solely responsible for all the prepping and maintaining the supply of the items for the restaurant salad bar and the items were available for the customer.
Ensure that all items are confirmed FIFO rotation and the recommended ranges of food safety time and expiration date guidelines were strictly enforced and recorded for food safety and quality.
Where time permitted, assist with the unfinished tasks and supported my kitchen team members with the same types of quality and adhere to the same adherence of food safety and personal attention to maintaining food safety and accuracy.
Making sure that the dish room was always caught up and the clean dishes were restored.
Assistant Manager
Van Dorn Pools and Spas
New Freedom, PA
02.2009 - 10.2021
Supported daily operations for pool and spa showroom at Van Dorn Pools and Spas.
Assisted customers with product questions, service needs, and purchase decisions.
Schedule and personally completed the new contract site survey for new construction pools i sold.
Conducted the new customer orientation for education and maintaining the recommended ranges and application of chemical systems and the proper equipment operations and the end of season dismantle and storage procedures.
Any and all POS system and the correlation of that date in managing the daily books and I was responsible for the daily banking and deposit.
Assist with the ongoing and accuracy of the inventory and the product also being accurate in price.
Assist with the necessary purchase ordering.
Delegated in the day to day tasks and responsibilities of my coworkers and ensuring that jobs were successfully and accurately completed in a timely manner.
Education
Susquehannock High School
Glen Rock, PA
Skills
POS systems
Cash handling
Food safety
Inventory control
Merchandising displays
Retail operations
Stock replenishment
Order fulfillment
Loss prevention
Clear communication
Attention detail
Team collaboration
Conflict resolution
Time management
Reliability and punctuality
Store maintenance
Cash handling accuracy
Loss prevention strategies
POS system operation
Goal-oriented mindset
Customer engagement
Workplace safety
Product demonstration
Brand representation
Cleanliness and hygiene
Returns and exchanges
Purchase orders
Pricing strategy
Excellent written and verbal communication
Store opening and closing
Teamwork
Basic mathematics
Speech clarity
Customer assistance
Exceeding customer expectations
Accomplishments
Several times earned employee of the month
Certification
Pennsylvania R.A.M.P. certified and expiration is 6/2027