Detail-oriented and reliable individual with expertise in customer service. Skills include effective communication, organizational proficiency, and strong team- oriented approach.
Work History
Medical Assistant
6 Months
Dermatology Center of Meridian | 05.2019 - 11.2019
Supported dermatologists during procedures by preparing instruments and ensuring sterile conditions.
Educated patients on skincare routines and post-treatment care instructions effectively.
Assisted in patient intake and medical history documentation for dermatological evaluations.
Managed appointment scheduling and follow-up calls to enhance patient experience.
Maintained accurate electronic health records using practice management software efficiently.
Sanitized, restocked, and organized exam rooms and medical equipment.
Cashier
1 Year 10 Months
Bed Bath & Beyond | 07.2017 - 05.2019
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balance through diligent cash handling practices.
Assisted customers with product inquiries, enhancing overall shopping experience.
Trained new team members on register operation and customer service protocols.
Resolved customer issues promptly, ensuring high levels of satisfaction and loyalty.
Greeted customers entering store and responded promptly to customer needs.
Certified Respiratory Therapist
3 Years
Rush Foundation Hospital | 06.2010 - 06.2013
Administered respiratory therapies, ensuring optimal patient care and comfort.
Monitored patients' vital signs and respiratory status for timely interventions.
Collaborated with healthcare teams to develop and implement individualized treatment plans.
Educated patients and families on proper use of respiratory equipment and home care techniques.
Ensured accurate documentation of patient progress, treatment plans, and medical histories for improved continuity of care.
Optimized ventilator management by assessing patient needs and making necessary adjustments based on clinical findings.
Cashier
2 Years 11 Months
Anderson Pharmacy | 02.2007 - 01.2010
Implemented strategies to streamline checkout processes, reducing wait times.
Collaborated with team to maintain a clean and organized store environment.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Front End Manager
7 Years 4 Months
Winn Dixie Supermarket | 08.2001 - 12.2008
Supervised front end operations, delivering exceptional customer service and efficient checkout processes.
Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.