Adaptable professional with extensive experience in patient care, skilled in time management and conflict resolution. Committed to delivering quality care while effectively engaging with patients and families, ensuring safety protocols and documentation compliance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
PCA
BHH-3 West
Elizabethtown
01.2026 - Current
Utilized EPIC for documentation.
Effectively handled challenging situations.
Alerted supervisors to potential concerns.
Minimized agitation in patients.
Escalated issues when needed.
Administered catheter care.
Addressed falls and sudden health declines.
Managed time effectively for multiple patients.
Ensured compliance with facility documentation requirements.
Adhered to recommended protocols.
Reported to nursing staff to prevent complications.
Offered emotional support to patients and families.
Took and Recorded patient vital signs.
Assisted patients with ADLs.
Cafeteria Staff
LaRue Co. Board of Education-Child Nutrition
Hodgenville
03.2025 - 12.2025
Conflict resolution in customer-facing roles
Understanding food allergies and special dietary needs
Team Collaboration
Prepared nutritious meals following dietary guidelines and safety standards.
Served food to students and staff in a timely manner.
Maintained cleanliness of kitchen and dining areas throughout shifts.
Collaborated with team members to ensure smooth cafeteria operations daily.
Assisted in inventory management by tracking food supplies and equipment.
Followed sanitation protocols to ensure food safety compliance at all times.
Nursing Assistant
Baptist Health Hardin
Elizabethtown
05.2024 - 03.2025
Utilized EPIC for documentation.
Effectively handled challenging situations.
Alerted supervisors to potential concerns.
Escalated issues when needed.
Administered catheter care.
Addressed falls and sudden health declines.
Ensured compliance with facility documentation requirements.
Adhered to recommended protocols.
Reported to nursing staff to prevent complications.
Maintained accurate logs of patient conditions.
Offered emotional support to patients and families.
Took and Recorded patient vital signs.
Assisted patients with ADLs.
Assisted nurses with wound care as needed.
Cafeteria Manager
Larue County Board of Education-Child Nutrition
Hodgenville
09.2018 - 05.2024
Began as Cafeteria Staff, then was promoted to Cafeteria Manager.
Prepared menus, assured compliance with regulations and requirements; estimated and ordered amount of food and supplies needed; monitored and controlled expenditures.
Inspected lunchroom and kitchen area daily to assure compliance with health, safety and sanitation requirements and regulations.
Maintained, prepared and reviewed a variety of menu production records, inventories, logs and reports; accumulated data and input information into a computer as appropriate and filed documents as necessary.
Communicated with students, staff, faculty, and outside organizations to exchange information, receive suggestions, and resolve issues related to food service.
Partnered with the Work Transition Program from LaRue Co. High School to train and mentor differently abled student workers.
Shift/Department Manager
McDonald's-Burrell Organization
Elizabethtown
11.2002 - 08.2018
Managed daily operations, overseeing staff performance and enhancing customer service standards.
Directed team activities during busy service periods.
Delegated tasks to team members according to individual strengths.
Trained new employees on job functions, providing ongoing support and constructive feedback.
Motivated employees to achieve professional goals and foster a positive work environment.
Communicated employee, customer and workplace needs to managers.
Utilized problem-solving skills to resolve conflicts quickly and efficiently.
Resolved conflicts between team members and departments.
Maintained a high level of professionalism while handling difficult customer issues.
Addressed and resolved client or customer inquiries to foster superior standards of service.
Coordinated employee schedules according to availability and approved shift changes.
Created weekly schedules based on predicted staffing needs, budgets and employee requests.
Monitored employee tasks and provided suggestions for increased productivity.
Enforced safety protocols to ensure a safe working environment for staff members.
Recruited and hired qualified personnel based on needs assessment analysis.
Tracked company inventory and noted item shortages for future product orders.
Conducted employee evaluations and documented overall progress.
Notified employees of policy and procedure changes to promote overall compliance.
Received product deliveries and moved materials to designated workplace locations.