Erin Young
Enterprise,AL
Summary
Seasoned healthcare leader with a proven track record at Medical Center Enterprise, enhancing team collaboration and fostering a culture of continuous improvement. Skilled in strategic planning and people management, I've significantly boosted employee engagement. Expert in operational excellence and corrective action planning, driving departmental success and quality patient care.
Overview
19
19
years of professional experience
Work History
Director of ICU & Med/Surg
Medical Center Enterprise
08.2021 - Current
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
Charge Nurse
Medical Center Enterprise
01.2021 - 08.2021
- Supervised and managed daily scheduling, tasking, and administration.
- Collaborated with other healthcare professionals to provide quality patient care.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Nurse Manager
Dale Medical Center
05.2020 - 11.2020
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
Invasive Cardiology Critical Care Nurse
Healthpark Medical Center
03.2017 - 04.2020
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Evaluated effectiveness of implemented treatments by continuously monitoring vital signs and lab results to adjust plan of care accordingly.
- Reduced patient anxiety by explaining catheterization procedures, addressing concerns, and answering questions in a compassionate manner.
- Educated patients on post-procedure care instructions, promoting faster recovery times and reducing potential complications.
Registered Nurse, Progressive Care Unit
Healthpark Medical Center
02.2014 - 03.2017
- Ensured timely administration of treatments by proficiently starting IVs, inserting Foley catheters, changing dressings, performing wound care procedures among other essential nursing tasks.
- Helped physicians complete bedside procedures to address patient concerns.
- Rounded hourly for optimal patient care outcomes using AIDET technique.
- Assessed and coordinated patient discharge planning needs with multidisciplinary healthcare team.
- Maintained compliance with hospital policies and regulatory standards through adherence to established protocols and ongoing professional development.
- Implemented physician orders and tracked progress against care plan to assess results.
- Enhanced patient satisfaction through effective communication, education, and empathetic care delivery.
Office Manager
Tranquility Plumbing, Inc
05.2005 - 11.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Communicated with clients daily via emails, telephone, texting and social media.
- Coordinated procurement of project plans and specifications and routed data to construction management team.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Education
Bachelor of Science - Nursing
Rasmussen University
12-2019
Associate of Science - Nursing
ITT Technical Institute
09-2013
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Strategies and goals
- Operational Excellence
- Corrective Action Planning
Timeline
Director of ICU & Med/Surg
Medical Center Enterprise
08.2021 - Current
Charge Nurse
Medical Center Enterprise
01.2021 - 08.2021
Nurse Manager
Dale Medical Center
05.2020 - 11.2020
Invasive Cardiology Critical Care Nurse
Healthpark Medical Center
03.2017 - 04.2020
Registered Nurse, Progressive Care Unit
Healthpark Medical Center
02.2014 - 03.2017
Office Manager
Tranquility Plumbing, Inc
05.2005 - 11.2013
Bachelor of Science - Nursing
Rasmussen University
Associate of Science - Nursing
ITT Technical Institute
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