Laura Lester
Roann,IN
Summary
Take-charge professional delivering executive support and team leadership to nursing operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary quality standards and team collaboration.
Overview
16
16
years of professional experience
Work History
Director of Med Surg/ICU
Dukes Memorial Hospital
Peru, IN
11.2022 - Current
- Coordinated resources across departments to maximize productivity levels.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Assessed employee performance against established benchmarks or targets.
- Managed staff, financials and key performance indicators to facilitate business operations.
Director of Case Management
Dukes Memorial Hospital
Peru, IN
01.2022 - Current
- Reviewed referrals from physicians or other sources for appropriateness of admission criteria.
- Coordinated with community health resources to ensure optimal patient care outcomes.
- Facilitated interdisciplinary team meetings regarding complex cases requiring additional support or guidance.
- Created reports outlining performance metrics such as length of stay, readmission rates, cost savings initiatives.
Case Manager
Dukes Memorial Hospital
Peru, IN
05.2017 - Current
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Charge Nurse
Timbercrest Senior Living Community
North Manchester, IN
11.2014 - 04.2017
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Conducted assessments to determine the resident's functional and cognitive abilities, as well as their level of care needs.
- Monitored residents' progress and updated MDS records accordingly.
Case Manager
Wabash County Hospital
Wabash, IN
2012 - 2014
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Assessed and identified service delivery challenges and opportunities within local area.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Director of Med Surg/ICU/OPS
Wabash County Hospital
Wabash, IN
2010 - 2012
- Guided and motivated staff to drive maximum performance.
- Facilitated collaboration between teams by encouraging open communication channels.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Assessed employee performance against established benchmarks or targets.
- Managed staff, financials and key performance indicators to facilitate business operations.
Charge Nurse
Wabash County Hospital
Wabash, IN
07.2008 - 2010
- Supported physicians and consultants with tests and procedures.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Met with administrator to discuss patient care status, issues, and information.
Registered Nurse, CVICU
Lutheran Hospital
Fort Wayne, IN
02.2008 - 07.2008
- Performed advanced cardiac life support procedures such as chest compressions, endotracheal intubation, defibrillation, pacing and cardioversion.
- Conducted daily rounds with attending physician to discuss treatment plans for each patient.
- Utilized evidence based guidelines for best practice management of cardiac arrhythmias.
- Provided emotional support and reassurance to family members during critical illness or end-of-life situations.
Education
Associate of Science - Nursing
Ivy Tech Community College
Kokomo, IN12-2007
Associate of Science - Surgical Technology
Ivy Tech Community College
Kokomo, IN05-2005
Skills
- Hiring and Retention
- Cross-Functional Team Leadership
- Creativity and Innovation
- Charismatic Leader
Timeline
Director of Med Surg/ICU
Dukes Memorial Hospital
11.2022 - Current
Director of Case Management
Dukes Memorial Hospital
01.2022 - Current
Case Manager
Dukes Memorial Hospital
05.2017 - Current
Charge Nurse
Timbercrest Senior Living Community
11.2014 - 04.2017
Charge Nurse
Wabash County Hospital
07.2008 - 2010
Registered Nurse, CVICU
Lutheran Hospital
02.2008 - 07.2008
Case Manager
Wabash County Hospital
2012 - 2014
Director of Med Surg/ICU/OPS
Wabash County Hospital
2010 - 2012
Associate of Science - Nursing
Ivy Tech Community College
Associate of Science - Surgical Technology
Ivy Tech Community College
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