Summary
Overview
Work History
Education
Skills
References
Timeline
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Erin Zornow

Erin Zornow

Pittsford,NY

Summary

Enthusiastic, hard-working public relations student looking for a challenging, creatively focused position.

Overview

5
5
years of professional experience

Work History

Spa Attendant

Relax The Spa
01.2023 - 12.2023
  • Created a welcoming environment for clients by enthusiastically and efficiently checking them in, guiding them through information pertaining to the spa and their visit and providing refreshments and robes.
  • Mastered the MindBody Business system to effectively schedule complicated appointments, manage employee daily schedules, and plan for large parties and groups both through phone communication and in-person.
  • Worked as part of a team of massage therapists, estheticians, nail technicians, and attendants to create a harmonious work environment.
  • Kept spa facilities including the quiet room and locker rooms clean and orderly, both through organization, laundry, and surface cleaning.
  • Went beyond my responsibilities by creating systems for organization in behind-the-scenes spaces.

BARISTA/ SOCIAL MEDIA MANAGER

LevelUp Nutrition
05.2022 - 09.2022
  • Prioritizing the customer experience by walking them through the extensive menu and helping them find the right products for their health needs
  • Creating ease in the checkout process using CloverGo and Square systems
  • Using my public relations education and creative skills to create an accessible and aesthetic social media strategy
  • Restocking product, cleaning facilities, opening and closing the store, and managing cash and bookkeeping.

TEA TENDER

Untamed and Unleashed Nutrition
03.2021 - 09.2021
  • Multitask by making energy tea and healthy protein shakes while creating an inviting customer experience; educate customers about the health properties of Herbalife products
  • Mastering Square checkout system to aid customers with easy payment
  • Maintaining facilities by washing dishware, restocking products, prepping ingredients, opening and closing the store, sanitizing surfaces, and keeping floors and bartop clean.

COACH (VICTOR SCHOOLS)

Girls on the Run
03.2019 - 06.2021
  • aHands-on coach for curriculum-based program which teaches life skills to school-aged girls through a 5k training program
  • Plan and execute weekly lessons, supervise and motivate team members, and collaborate with fellow coaches
  • Send information and keep contact with parents about practice schedules and event details
  • Coordinate special projects and community service including the end of season 5k race.

Education

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

University of Rhode Island
Kingston, RI
05.2025

HIGH SCHOOL DIPLOMA -

Victor Central Schools
Victor, NY
01.2021

Skills

  • Superior Customer Experience Delivery (3 years)
  • Social Media Management (Instagram, Facebook, TikTok)
  • Graphic Design and Creative Marketing Skills (Canva, Adobe Illustrator, Photoshop, Procreate)
  • POS System Operation
  • Critical Thinking and Problem Solving
  • Highly Creative, Organized, Collaborative

References

References available upon request

Timeline

Spa Attendant

Relax The Spa
01.2023 - 12.2023

BARISTA/ SOCIAL MEDIA MANAGER

LevelUp Nutrition
05.2022 - 09.2022

TEA TENDER

Untamed and Unleashed Nutrition
03.2021 - 09.2021

COACH (VICTOR SCHOOLS)

Girls on the Run
03.2019 - 06.2021

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

University of Rhode Island

HIGH SCHOOL DIPLOMA -

Victor Central Schools

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