To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Online Sales Representative, Transcriptionist
Origami Owl & Farmasi Beauty
06.2020 - Current
I have worn many hats as a sales representative for multiple companies working my way
to the top from 2005
General, Quicktate Transcription (online)
Boutique Owner
Self Employed
02.2015 - Current
Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
Oversaw merchandising strategies to effectively showcase Type products with eye-catching displays.
Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Transcriptionist
Quicktate
04.2010 - Current
General medical and business transcription, also worked for ODesk as a fill-in per diem when jobs were available from home
General transcription since April 10 online, transcribing phone calls, management meetings, etc
Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies
Listen to and understand voice files convert file into text file by typing.
Used headsets and transcribing software to take dictation of medical documents.
Reviewed completed reports for proper formatting, grammar, and sentence structure.
Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
Patient Services Specialist, Occupational Medicine
Guthrie Clinic
Sayre, PA
11.2021 - 12.2021
Administered billing functions to maintain profitability and meet compliance, quality and productivity standards.
Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
Inputted accurate patient insurance, billing and payment information in Software.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Certified Consultant
Scentsy
Binghamton, NY
10.2012 - 01.2017
Online and Personal sales of Scentsy Wickless Warmers and scents
Content Producer & Editor
Taylor Resources
09.2007 - 07.2010
Developed original content using social listening and independent sources.
Strengthened content through proofreading and editing.
Created dynamic graphics and pieces to increase website and social media traffic.
Pharmacy Technician
Rite Aid
Sayre, PA
04.2006 - 10.2009
Filled prescriptions, input insurance information using customer's insurance card(s) onto store computers, cashier, answered telephone call-ins, redirected dr
Calls to Pharmacist, customer service, teamwork.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Collected co-payments or full payments from customers.
Counted and labeled prescriptions with correct item and quantity.
Counted, measured, and compounded medications following standard procedures.
Verifier and scannerFound and removed defects in circuit boards for Medical
equipment with light cleaning duties
One of only 2 trained to do both positions
Customer Service & Sales Associate
Tanning Bed
12.2004 - 02.2005
Sold California Tan & tanning packages to customers, input data onto computer systems
cleaned tanning beds, telephone customer service, relayed messages, 2% commission.
Hostess
Beeman's Family Restaurant
11.2004 - 12.2004
Greeted & seated guests, cashier, recorded reservations, cleaned tables.
Education
Medical Office Assistant -
Bryant & Stratton Online College
Buffalo, NY
02.2009 - 01.2010
Healthcare Administration - Medical Office Assistance