Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic
Eriner  Valera

Eriner Valera

North Las Vegas ,NEVADA

Summary

Dynamic and results-driven professional with a proven track record at McDonald's, excelling in customer service and staff training. Enhanced sales revenue through strategic marketing initiatives and improved team performance by fostering a culture of accountability. Skilled in decision-making and inventory oversight, ensuring operational excellence and customer satisfaction.

Experienced with team leadership, customer service, and operational management. Utilizes strong problem-solving skills to maintain high standards and address issues promptly. Track record of fostering collaborative environment, ensuring efficient and effective operations.

Diligent [Desired Position] with background in managing daily operations and ensuring seamless customer experiences. Successfully led teams to achieve operational goals, resolving conflicts and maintaining high standards of service. Demonstrated strong leadership and problem-solving skills while fostering collaborative work environment.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Results-driven management professional with strong focus on team collaboration and achieving outcomes. Skilled in conflict resolution, operational oversight, and adapting to changing needs. Known for reliability, leadership, and effective communication, driving team success and operational efficiency.

Overview

2
2
years of professional experience

Work History

Manager on Duty

McDonald's
02.2023 - Current
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Manager on Duty

McDonald’s
01.2023 - 05.2024
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

Bachelor of Science -

Luna Gira
Venezuela
02-2016

GED -

Luna Gira
Venezuela
09-2013

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Customer service
  • Staff management
  • Decision-making
  • Documentation and reporting
  • Strategic planning
  • Task delegation
  • Inventory oversight
  • Processes and procedures
  • Financial management

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.

Languages

English
Professional Working

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Volunteer Travel
  • Participating in cultural exchange programs and homestays

Timeline

Manager on Duty

McDonald's
02.2023 - Current

Manager on Duty

McDonald’s
01.2023 - 05.2024

Bachelor of Science -

Luna Gira

GED -

Luna Gira
Eriner Valera