Erin L. James
Chicago,IL
Summary
I've been in the business of customer service for quite some time now . Their have been some ups and downs that come with this territory , But I've learned to over come those hurdles That life offers us that's way I stay so strong and steadfast in what I do has far has what I do for a career and where I want my career life to go .
Overview
23
23
years of professional experience
Work History
Activity Aide
Crestwood Terrance
10.2021 - Current
- I assist the activity Director with the activities in order to keep the residents active during the day
- I also help out in meal service by passing out the trays of food out to the residents .
Scheduler
Little Company of Mary Hospital
09.2021 - Current
- Handle patient scheduling and ensure accuracy of data entered into company system
- Maintain high levels of patient confidentiality
Primary Caregiver
Private Duty Care
03.2020 - Current
- Provide in-home personal care services based on established care plans
- Maintain a safe, secure, and healthy environment
- Assist with activities of daily living , personal hygiene , mobility, and feeding
- Handled light housekeeping duties, prepared meals ,and run errands
- Offer companionship and contributed to a positive environment to enhance quality of life.
Delivery Assistant
Au Bon Pain
10.2018 - 03.2020
- Checked to ensure that appropriate changes were made to resolve customers’problems
- Solicited sales of new or additional services or products
- Ensured customer needs were met in a timely and efficient manner.
Hostess/Customer Service
Walnut Room
01.2001 - 11.2015
- Served a major role in establishing the atmosphere for the guests
- Courteously greeted patrons and directed them to their tables or accompanied them to waiting areas
- Answered telephone calls and scheduled food for pickup
- Accompanied guests to their tables and handed out menus.
Education
Associate of Arts - Business Fundamentals
University of Phoenix
Az10.2023
Associate of Science Degree - Health and Human Services
Ultimate Medical Academy
2021
Skills
- Maintains accurate data to ensure details are not overlooked
- Exhibits a positive and encouraging attitude and acquires new skills quickly
- Microsoft office applications ( Word, Excel, and PowerPoint )
- Typing Speed:12 WPM
- Core Qualifications
- Health and Human Services
Affiliations
Trustworthy and adept at following directions.
I love online shopping
I love the fact that you don't have to wait in line you can just pick out what you want purchase it and wait for it to me shipped to the house it may take a few days trust me it's worth the wait .
Timeline
Activity Aide
Crestwood Terrance
10.2021 - Current
Scheduler
Little Company of Mary Hospital
09.2021 - Current
Primary Caregiver
Private Duty Care
03.2020 - Current
Delivery Assistant
Au Bon Pain
10.2018 - 03.2020
Hostess/Customer Service
Walnut Room
01.2001 - 11.2015
Associate of Arts - Business Fundamentals
University of Phoenix
Associate of Science Degree - Health and Human Services
Ultimate Medical Academy
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