Erinn Wiley

Insured client satisfaction

Improved productivity time

Developed new skills and techniques

Achieved product sales requirements

Managed client appointments and my own books

Built a clientele of 40% returning clients

Worked all shifts including holidays and overtime

• Processed sales transactions, returns, and gift card purchases using POS system.
• Monitored retail product levels and restocked shelves to support merchandising standards.
• Assisted with daily operations, including guest flow, supply readiness, and task prioritization.
• Trained new team members on opening procedures, service standards, and front-desk routines.
• Balanced cash registers at end of shift and filled out necessary reports.
• Assisted store cashiers during peak sales times.
• Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
• Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
• Increased customer satisfaction by providing exceptional product knowledge and personalized service.
• Opened and closed store at proper times for reliable services.

Started as a seasonal employee and worked my way to lead cashier position

Ran register and lead other employees to success

Assisted customers with all questions and concern

Was in charge of meeting credit card goals and sales expectations

In charge of counting the drawer at the end of each shift and meeting the criteria

Ran the cash register in high volume times and fast paced situations

Responsible for assisting all customers needs and questions

In charge of cash and credit payments

Was my job to count the drawer and distribute employees tips every shift

Worked mornings/ evenings/ and holidays

Gave tours of the facility to future members

Supported with which memberships would best suit each member

Sign up new members and assist with creating account

Manage memberships accounts answering all questions in a professional timely manner

Clean and sanitize equipment to fda standard

Worked effectively in fast-paced environments

Worked flexible hours across night, weekend, and holiday shifts.