Erionna Weaver
Memphis,TN
Summary
Customer Support Rep with 5+ years managing high-volume inbound inquiries and resolving customer issues through clear, professional communication. Applies strong customer engagement, product knowledge, and remote support techniques to improve satisfaction and retention. Seeks to contribute proven sales-oriented service skills and dependable problem-solving to a customer-focused team.
Overview
5
5
years of professional experience
Work History
Customer Support Rep (Customer Support Representative)
FedEx Customer Service
03.2021 - Current
- Managed inbound customer inquiries daily, resolving issues with measurable results and clear communication.
- Remote
Education
High School Diploma - undefined
Bluff City High School
Memphis, TN05.2022
Skills
Customer Engagement, Sales Techniques, Product Knowledge, Remote Support
Timeline
Customer Support Rep (Customer Support Representative)
FedEx Customer Service
03.2021 - Current
High School Diploma - undefined
Bluff City High School