Hi, I’m
Eriyon Love
Fayetteville,NC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
years of professional experience
4
years of post-secondary education
Work History
United States Army
Customer Service Representative Supervisor
10.2013 - 01.2023
Job overview
- Record maintenance actions in aircraft logbooks.
- Maintain all aircraft in accordance with organizational maintenance requirements.
- Implemented customer service policies and procedures for consistent performance standards.
- Built positive rapport and relationships for high levels of customer satisfaction.
- Supervised large teams with guidance, support and direction for high-quality customer care.
- Interceded between employees during arguments and diffused tense situations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
West Florence High SchoolFlorence, SC
High School Diploma
08.2005
Skills
Active Listeningundefined
Timeline
Customer Service Representative Supervisor
United States Army
10.2013 - 01.2023
West Florence High School
High School Diploma
08.2005
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