Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Erkan Kurnaz, MLO

Erkan Kurnaz, MLO

NMLS #2016143
Chandler,AZ

Summary

Dynamic Mortgage Loan Officer with a proven track record at Security National Mortgage Company, excelling in customer service and problem-solving at Barrett Financial Group. Adept at analyzing loan applications and fostering client relationships, resulting in high satisfaction rates. Recognized for adaptability and critical thinking, ensuring seamless loan processes and exceptional client experiences.

Overview

22
22
years of professional experience
1
1
Certification

Work History

MLO

Barrett Financial Group
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Real Estate Agent

Realty One Group, Goodyear AZ
03.2003 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Advised clients on market conditions and property value for informed decision-making.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Reviewed market research data and changed sales plans accordingly.

Mortgage Loan Officer

Security National Mortgage Company
12.2020 - 01.2022
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.

Education

No Degree - Public Relations & Press

University of Anatolia
Eskisehir, Turkiye

General Studies + Math

Bagcilar High School
Istanbul, Turkiye
06-1992

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution

Certification

  • Licensed Real Estate Agent/Realtor - since 2003
  • Licensed Mortgage Loan Originator - since 2020
  • Certificate of completion Appraisal School on 2003

Languages

English
Full Professional
Turkish
Native or Bilingual
Russian
Elementary
Spanish
Elementary

Timeline

MLO

Barrett Financial Group
01.2022 - Current

Mortgage Loan Officer

Security National Mortgage Company
12.2020 - 01.2022

Real Estate Agent

Realty One Group, Goodyear AZ
03.2003 - Current

No Degree - Public Relations & Press

University of Anatolia

General Studies + Math

Bagcilar High School

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