Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erlande Joseph

Nesconset

Summary

Achieved comprehensive patient care solutions by utilizing extensive experience in clinical and administrative roles. Enhanced patient satisfaction through the application of research-driven, client-centered consulting techniques.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

NYU Langone Hospitals
08.2022 - Current

Multi-specialty

  • Assist Dr with patients.
  • Clean & prepare examination rooms for patients.
  • Assist front desk with help answering phone calls, refill Rx, copy, referrals, scanning, Epic (EMR).
  • Interacted with all necessary partners throughout the establishment including physicians, staff, technicians, and medical assistants.
  • Obtained pre- and post-treatment vital signs and weight.
  • Prepared patients suture removal and dressing changes.
  • Performed phlebotomy, ensured collection of lab specimens by appropriate lab courier.
  • Reported any unusual circumstances in the patients’ condition or environment.
  • Monitored Medical /office supplies and medications expiration
  • Entered patient, procedure and equipment into computer system. Electronically input test orders requested by clients.
  • Obtained all prescribed laboratory testing.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained detailed records of test results by entering data and patient information into Epic (EMR).
  • Answered patient calls for care
  • Escorted patients to examination rooms.
  • Assisted with patient maintained a safe and clean environment up to infection control standard transfer and ambulation.
  • Referred problems to technologists, specialists, supervisors, managers and pathologists as needed.
  • Monitored expiration of medical supplies and medications.
  • Clean and sterilize designated equipment after use.
  • Obtain prescription renewals as needed.
  • Assists with treatment of new training new medical assistants.
  • Maintained a clean, healthy and safe environment.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.

Certified Medical Assistant

NYU Langone Medical Center
01.2012 - 10.2022
  • Cardiology Department.
  • Assist Dr with patients.
  • Clean & prepare examination rooms for patients.
  • Assist front desk with help answering phone calls, refill Rx, copy, referrals, scanning, Epic (EMR).
  • Interacted with all necessary partners throughout the establishment including physicians, staff, technicians, and medical assistants.
  • Operated cardiac imaging and monitoring equipment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Prepared and performed patients for Electrocardiogram, suture removal and dressing changes.
  • Performed phlebotomy, ensured collection of lab specimens by appropriate lab courier.
  • Reported any unusual circumstances in the patients’ condition or environment.
  • Monitored Medical /office supplies and medications expiration
  • Entered patient, procedure and equipment into computer system. Electronically input test orders requested by clients.
  • Obtained all prescribed laboratory testing.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained detailed records of test results by entering data and patient information into Epic (EMR).
  • Answered patient calls for care
  • Escorted patients to examination rooms.
  • Assisted with patient maintained a safe and clean environment up to infection control standard transfer and ambulation.
  • Referred problems to technologists, specialists, supervisors, managers and pathologists as needed.
  • Monitored expiration of medical supplies and medications.
  • Helped patients move in and out of beds, wheelchairs.
  • Maintained a clean, healthy and safe environment.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
  • Cardiology

Medical Assistant Administrative

Lionel & Marie Edith LeFevre Physicians, PC
01.2007 - 01.2014
  • Prioritize patient daily care according to acuity, Scheduling, & confirming procedures -Answering multi-line phone operate fax & copy machine.
  • Obtained referrals, filling scanning.
  • E-clinical works (ERM) -Clinical Skills Experience
  • Assisting Dr with minor surgery & gynecology procedures.
  • Perform Phlebotomy Vaccinations.
  • Answered the phone by the second ring and greeted callers enthusiastically.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Ordered all office supplies including ink cartridges, toner, and paper.
  • Adhered to strict HIPAA guidelines at all times according to company policy.
  • Checked patient data including insurance, demographic and health history to ensure all information was current.
  • Ensured the waiting room looked neat and organized at all times.
  • Carefully wrote down all phone messages and relayed them to the appropriate personnel.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Greeted each patient pleasantly and provided the desk sheet for sign-in.
  • Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
  • Interviewed patients to obtain medical information, weight and height measurements and vital sign. Authorized drug refills and provided detailed prescription information to pharmacies.
  • Ensured safety and well being of patients.
  • Ensured HIPAA compliance.
  • Performed vitals/gluce testing and assisted in administering injections and urinalysis.
  • Documented patient information obtained from interviews.
  • Performed pregnancy tests and sent specimens for laboratory testing.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Performed lab tests and communicated results.
  • Trained new staff on quality control procedures.
  • Measured patient Spirometry.
  • Obtained all prescribed laboratory testing.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, and EKGs.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained a clean, healthy and safe environment.
  • Tested and recorded blood glucose levels.
  • Provided a comforting and soothing environment.
  • Ordered and prepared reagents and supplies.
  • Assisted physicians in follow-through of care.
  • Ensured collection of lab specimens by appropriate lab courier.
  • Performed phlebotomy, ensured collection of lab specimens by appropriate lab courier
  • Reported any unusual circumstances in the patients’ condition or environment.
  • Maintained a safe and clean environment up to infection control standards.
  • Entered patient, procedure and equipment into computer system.
  • Electronically input test orders requested by clients.

Education

High School Diploma - undefined

George.W. Wingate High School
Brooklyn, NY
01.2003

Skills

  • Direct patient care & management
  • EMR
  • Committed team player
  • Compassionate caregiver
  • HIPAA compliance
  • Efficient and reliable team player
  • Trustworthy companion
  • CPR/First Aid certified
  • Language Speak French, fluent Creole

Certification

  • Medical Assistant Certificate
  • Anatomy And Physiology 2006
  • Medical Terminology 2006
  • Medical Billing & Coding 2006
  • Cardiovascular/Medical Lab Procedure 2006
  • Phlebotomy 2006
  • Medical & Ethics 2007
  • CPR Certified 2012
  • 3 months Internship.

Timeline

Certified Medical Assistant

NYU Langone Hospitals
08.2022 - Current

Certified Medical Assistant

NYU Langone Medical Center
01.2012 - 10.2022

Medical Assistant Administrative

Lionel & Marie Edith LeFevre Physicians, PC
01.2007 - 01.2014

High School Diploma - undefined

George.W. Wingate High School