ERLENE SANDOVAL
Cuba, NM,NM
Summary
Accomplished Home Caretaker with a proven track record at Home Care Options, excelling in compassionate caregiving and meal preparation. Demonstrated ability to enhance client wellbeing through meticulous attention to personal hygiene and emotional support. Achieved a 95% satisfaction rate from clients and families by prioritizing efficient, empathetic service. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Experienced non-medical Care Provider offering 10 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Home Caretaker
Home Care Options
03.2024 - Current
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one's wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Assisted clients with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- I've been working with elderlies for over 15 years
- I also experience with first aid and CPR training
- I have food handlers card from the Navajo nation and the state
Cashier
Red Mesa Express
05.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Home Caretaker
Home Care Options
01.2023 - 05.2023
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one's wellbeing.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Cashier
McDonald's
02.2021 - 10.2021
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Accurately handled cash register transactions while providing excellent customer service.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Provided beverage cups and condiments to increase customer convenience
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
- Greeted over 50 customers per day and communicated effectively to obtain accurate orders.
- Made change and issued receipts or tickets to customers for each transaction.
- Assisted with inventory management, resulting in reduced food waste and improved stock rotation.
- Engaged customers to help create superior food and beverage experience.
- Provided correct change to customers while following cash handling policies and procedures.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Replaced CO2 tanks and soda syrups when depleted.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Lifted up to 55 pounds at once and used forklift to move heavier loads.
Education
High School Diploma -
Crownpoint High School
Crownpoint, NM05.2000
Skills
- Compassionate Caregiving
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Transportation Assistance
- Meal Preparation
- Laundry services
- Elderly assistance
- Personal Care
- Mobility Assistance
Languages
Navajo
Native or Bilingual
Timeline
Home Caretaker
Home Care Options
03.2024 - Current
Cashier
Red Mesa Express
05.2023 - 02.2024
Home Caretaker
Home Care Options
01.2023 - 05.2023
Cashier
McDonald's
02.2021 - 10.2021
High School Diploma -
Crownpoint High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Paid sick leavePaid time offFlexible work hoursQuote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Interests
Cook for the Schools
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