Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ERLINDA JUAREZ

PLAINVIEW,Texas

Summary

Dynamic Rental Manager with a proven track record at VALERIE GARCIA, excelling in maximizing rental income and enhancing tenant relations. Skilled in fair housing regulations and effective rent collection, I foster a harmonious living environment while ensuring compliance and timely financial management. Committed to delivering exceptional customer service and maintaining high standards.

Overview

13
13
years of professional experience

Work History

Rental Manager

VALERIE GARCIA
02.2025 - 04.2025
  • Implemented rental asset processes and cleanliness standards.
  • Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
  • Effectively resolved disputes between tenants through mediation efforts when necessary, maintaining a harmonious living environment for all residents.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Collected and maintained careful records of rental payments and payment dates.
  • Maximized rental income while minimizing expenses through effective planning and control.

Tax Preparer

Jackson Hewitt Tax Svc
01.2017 - 04.2017
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.

Rental Property Manager

JACK WRIGHT
05.2012 - 10.2012
  • Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
  • Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
  • Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
  • Implemented efficient systems for tracking property maintenance tasks, preventing costly repairs due to oversight or neglect.
  • Streamlined rent collection process, improving on-time payments from tenants.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.

Education

Certificate - BANK TELLER

MODESTO VOCATIONAL SERVICES
Modesto, CA
02-2011

Skills

  • Fair housing regulations
  • Eviction procedures
  • Rent collection
  • Rental agreement
  • Rental transactions
  • Eligibility determination
  • Lease management
  • Reservations
  • Cancellations
  • Payment obtainment
  • Tenant screening
  • Property showings
  • Background check conduction
  • Customer service
  • Time management
  • Multitasking Abilities
  • Reliability
  • Customer service-focused
  • Tenant relations
  • Tenant and eviction laws
  • Property management
  • Property showing

Languages

Spanish
Native or Bilingual

Timeline

Rental Manager

VALERIE GARCIA
02.2025 - 04.2025

Tax Preparer

Jackson Hewitt Tax Svc
01.2017 - 04.2017

Rental Property Manager

JACK WRIGHT
05.2012 - 10.2012

Certificate - BANK TELLER

MODESTO VOCATIONAL SERVICES

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ERLINDA JUAREZ