Erline Philbrick
Fort Ashby,WV
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
29
29
years of professional experience
1
1
Certification
Work History
House Cleaner
Myself
Fisher , WV
01.2018 - 12.2024
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Washed windows inside and outside as needed.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- I cleaned houses in in my spare time as a side job until I moved to Fort Ashby.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Inspected furniture for damage or stains in between guest stays.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Communicated with customers about requests for additional supplies or cleaning services.
- Polished metal fixtures in kitchen and bathroom areas.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Sorted and counted linens and organized in storage areas.
- Transported trash bags to designated outdoor receptacles for disposal.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Used cleaning chemicals following proper guidelines.
- Organized closets according to customer specifications.
- Cleaned homes following specific and detailed protocols and requests.
- Swept patios or decks of debris or leaves with a broom or blower.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Washed and dried dishes to maintain clean and orderly kitchen.
Sorter/Packer Associate
Sandy Ours poultry farm
Purgitsville , West Virginia
01.2024 - 09.2024
- Operated sorting machinery and equipment safely and efficiently.
- Performed quality control checks on all sorted items before packing them away.
- Maintained accurate records of received and shipped items using company software systems.
egg gatherer
misty mountain farms llc
Fisher, US
03.2022 - 07.2022
Self Employed House Cleaner
self-employed
Fisher, US
01.2006 - 01.2021
- General duties of a housekeeper: Light cleaning in the living areas
- This includes dusting, vacuuming, sweeping and mopping the floors, carpet cleaning, sanitizing , all house cleaning duties in all rooms
- Trash removal, yardwork
Package Handler/Sorter
Amazon Pit5
Pittsburgh, US
04.2020 - 09.2020
- Sort packages, scam packages, run dumper, small sorts, use RF scanner, pallet jacks, much more
Waitress
Ponderosa Steak House
05.2016 - 12.2018
- Server/waitress
Waitress
Ryan's Steakhouse & Buffet
03.2011 - 10.2013
- Greet customers/patrons as they arrive at the buffet table
- Provide patrons with information on set dishes, and their ingredients when requested
- Offer plates to patrons, and assist them in putting food items on them
- Suggest salads and soups that might complement patrons' choice of food
- Assist patrons in taking their food plates to their tables
- Provide spoons, forks, and knives particular to the type of food that patrons are about to partake
- Offer drinks such as beverages, juices, and the smoothie that may not be part of the buffet spread
- Refill water glasses, and indulge in suggestive selling techniques by providing information of additional menu items
- Present bills/checks to patrons, and ensure that change and receipts are rendered
Server/waitress
Ryan's Buffet and Grill
Saint Robert, US
10.2011 - 01.2013
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Worked at a restaurant
- Handled a high volume of customers regularly
- Greeted customers
- Took and memorized orders
- Prepped orders
- Served food
- Checked on customers and guests frequently
- Cleared tables
- Processed transactions
- Cleaned and sanitized restaurant
Waitress/Server
Richardson's Family Restaurant
01.2007 - 01.2008
Food and Beverage Server
Skippers Family Restaurant
06.1996 - 01.2000
- Serve food and drinks, upsell items, memorize daily specials, hostess, cashier, cleaning, shift work, bused tables, customer satisfaction, more!
Tree Service Worker
The Tree Guy
Moorefield, US
Education
High school diploma or GED -
Moorefield High School
Moorefield05.1994
Skills
- Problem Solving
- Self Motivated
- Teamwork
- Customer Satisfaction
- Leadership
- Increase Sales
- Cleaning
- Knowledge Of Food
- Restaurant Service
- Residential cleaning
- RF scanner
- Bussing
- Pallet jack
- Shipping & receiving
- Serving
- Upselling
- Heavy lifting
- Warehouse experience
- Phone etiquette
- Load & Unload
- Materials Handling
- Cash Handling
- Packaging
- Microsoft Word
- Organizational skills
- Training & development
- Home care
- Caregiving
- Problem management
- Basic math
- Communication skills
- Inventory Control
- Food Preparation
- Restaurant experience
- Tree Trimming
- Bathroom sanitation
- Restocking supplies
- Closet detailing
- Gardening tasks
- Packing and unpacking
- Quality assurance
- Commercial and residential cleaning
- Payment collection
- Basic repairs
- Housekeeping
- Eco-friendly practices
- Floor sweeping
- Glass cleaning
- Household management
- Floor cleaning
- Carpet vacuuming
- Surface disinfection
- Kitchen cleaning
- Customer service
- Safe chemical handling
- Quality assurance controls
- Safe cleaning with chemicals
- Clutter removal
- Health and safety compliance
- Furniture dusting
- Waste disposal
- Display signage
- Stock replenishment
- In-store support
- Pricing and shelf labeling
- Friendly and outgoing
- Window displays
Certification
- CPR
- Driver's License, 08/01/21, 08/31/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sorter/Packer Associate
Sandy Ours poultry farm
01.2024 - 09.2024
egg gatherer
misty mountain farms llc
03.2022 - 07.2022
Package Handler/Sorter
Amazon Pit5
04.2020 - 09.2020
House Cleaner
Myself
01.2018 - 12.2024
Waitress
Ponderosa Steak House
05.2016 - 12.2018
Server/waitress
Ryan's Buffet and Grill
10.2011 - 01.2013
Waitress
Ryan's Steakhouse & Buffet
03.2011 - 10.2013
Waitress/Server
Richardson's Family Restaurant
01.2007 - 01.2008
Self Employed House Cleaner
self-employed
01.2006 - 01.2021
Food and Beverage Server
Skippers Family Restaurant
06.1996 - 01.2000
Tree Service Worker
The Tree Guy
High school diploma or GED -
Moorefield High School