Erlyn Peñalosa

• Demonstrated strong ability to manage multiple tasks simultaneously in a fast-paced environment

• Took orders and addressed inquiries about menu

• Proficient in cash handling and Square POS System operation

• Maintained organized customer flow in busy, high-volume environment to ensure timely service

• Monitored inventory levels regularly to ensure product availability and prevent shortages and restock products as needed

• Maintain cleanliness and sanitation in house (front to back)

• Trained multiple staff over the season in kitchen, cash, bar, and retail position

• Greet and seat guests with a friendly, welcoming attitude
• Take food and drink orders accurately and efficiently
• Process orders through the POS system with speed and accuracy
• Deliver food and beverages promptly while ensuring guest satisfaction
• Communicate effectively with kitchen and bar staff
• Handle cash, credit card, and tab transactions responsibly
• Provide excellent customer service and resolve guest concerns professionally
• Support teammates and help maintain a positive work environment

• Taking drive-thru orders and serving customers with a certified food worker card
• Balancing register and dining area responsibilities simultaneously
• Handling work conflicts professionally and interacting with customers in a pleasant manner
• Furthered with my experience with making and serving drinks

• Supported daily operations and acted as shift lead in need

• Delivered consistent, high-quality beverages while balancing multiple responsibilities

• Built strong relationships by remembering regulars and their orders

• Maintained a clean, organized, and stocked workspace in fast-paced environment