Thomas Wright
Carolina Shores,NC - North Carolina
Summary
Competent bartender with exceptional people skills and understanding of top tier customer service. Can excell in either a fast or slow paced environments. Show great poise in hectic work days while having the skills to maintain and calm the storm. History of being relied upon and not letting pressure reign in. Substantial experience in upselling products when necessary without being overbearing. Excellent track record of being on time without call-outs. Customer service is at the forefront of each encounter.
Overview
9
9
years of professional experience
Work History
Bartender
Carolina Seafood And Steak
03.2023 - Current
- Provided excellent service and crafted high-quality cocktails
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- I was the only bartender from March 2023 until mid-May 2024. Bar upkeep, inventory, bartending, editing the drink menu, garnishing; no barback, cleaning and polishing all glassware, espresso machine, keeping staff updated with changes/information, mopping/sweeping daily
- Wait on at least 3 to 6 tables a night in the dining room of 2-4 patrons whilst being responsible for the bar and restaurant's drink orders
- Had the most return customers in the restaurant
- Second or third in '5' star reviews
- Good basic knowledge about wine/pairing
- Acknowledge customers as they enter establishment
- Contributed to a positive work environment through effective teamwork and communication with colleagues (no drama)
Bartender
Dirty Armadillo (Permanently Closed)
10.2023 - 12.2023
- Fast paced environment primarily serving bottle beer, shots and 2 ingredient drinks
- Take orders only around the bar and keep patrons happy with drinks in hand
- Maintain a clean station with at least 2 other bartenders
- Stock beer/liquor
- Nightly clean up of the establishment
Account Manager
Fundshop LLC
02.2018 - 02.2023
- Directed clients to appropriate funding to help grow their business
- Oversaw new business development and customer servicing
- Attended meetings in person/seminars to promote Fundshop
- Upsold when possible
- Constantly dealt with new scenarios hourly while completing the days work efficiently
- Handled book-of-business for years and built strong relationships with owners for repeat business
- Liaised between account holders and various departments of banks
- Trusted with clients' financial and personal information
- Pitched and closed offers to respective clients
- Managed numerous customer calls per day
- Assisted in training of new employees and to meet a certain revenue goal
Sales Representative
First Premier Funding LLC.
07.2016 - 01.2018
Sales Representative
Imperial Advance
09.2015 - 05.2016
Education
Associate of Business Administration -
Suffolk County Community College
Selden, NY01.2015
Skills
- Very personable with great ability to keep customers happy and returning
- Fast learner to new cocktails/drink menu's
- Adaptable to changing environments
- Great at managing stress and staying calm behind the bar even while working at full speed
- Upselling is second nature
- Team player/easy to work with good energy
- Excellent customer rapport
- Dependable and responsible
- Wine and liquor knowledge
Accomplishments
Grand Strand School of Bartending certified
1293, Professional Drive
Myrtle Beach, South Carolina, 29577
TIPS certified
Referrals
Joy Smith (843-251-2466)(Certifier at GSSB)
Michael O'Neil (843-457-7208)
Timeline
Bartender
Dirty Armadillo (Permanently Closed)
10.2023 - 12.2023
Bartender
Carolina Seafood And Steak
03.2023 - Current
Account Manager
Fundshop LLC
02.2018 - 02.2023
Sales Representative
First Premier Funding LLC.
07.2016 - 01.2018
Sales Representative
Imperial Advance
09.2015 - 05.2016
Associate of Business Administration -
Suffolk County Community College
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