Summary
Overview
Work History
Education
Skills
Timeline
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Livie Gilvarry

Idabel,Oklahoma

Summary

Having a professional and ready to work attitude early in life has set me up to gain exceptional work and life skills attributed greatly from Shake Shack as I was employed there from 15-18 years old. I have worked hard to gain a reliable reputation from my previous employers by showcasing strong multitasking, assertiveness, and open communication. These skills set me up to be a great addition to any team as I am willing and ready to continue learning new procedures and company standards.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Avalanche Food Group
08.2024 - 09.2024
  • Handled all phone calls and guest inquiries regarding to-go orders, reservations, and questions.
  • Seated guests in a timely manner going by the rotation of tables.
  • Made special seating arrangements for large parties or parties with children.
  • Assisted servers in clearing tables and the overall upkeep of the restaurant.

Crew Trainer

Shake Shack
09.2021 - 08.2024
  • Effectively trained new employees in all areas of the establishment.
  • Studied team members work performance to make appropriate redirections and report to management.
  • Ensured shifts ran smoothly by properly preparing for busy days and using my best knowledge to place crew members in appropriate stations.
  • Assisted guests with taking orders, issuing refunds, and handling complaints.
  • Provided assistance to the team and made necessary adjustments for successful rush hours.

Carhop

Sonic Drive In
04.2021 - 08.2021
  • Took orders on the POS system and accurately delivered orders to guests in a timely manner.
  • Prepared drink and ice cream orders while maintaining a sanitary work area.
  • Assisted guest concerns prompting a happy return.
  • Quickly and accurately handled cash payments while counting back correct change amount to the guest.

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2023

Skills

  • Exceptional customer service
  • Multitasking
  • Ability to exceed in high or low volume environments
  • Continuous learner
  • Strong math and reading comprehension
  • Assertive while maintaining professionalism and politeness
  • Interactive communication skills
  • Team player
  • Reliable and trustworthy
  • Great attention to detail and company standards
  • Ability to remain calm under pressure and focus on the task at hand
  • Building professional relationships with guests for happy, returning customers

Timeline

Restaurant Hostess

Avalanche Food Group
08.2024 - 09.2024

Crew Trainer

Shake Shack
09.2021 - 08.2024

Carhop

Sonic Drive In
04.2021 - 08.2021

High School Diploma -

Oak Ridge High School

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Livie Gilvarry