Hi, I’m
Erma Sablan
Tucson,AZ
Summary
To work in the company where they will utilize my knowledge and my skills to be in the Retail Industry, which; In- Keeper ,Cashier/ Clerk/ Customer Service position.
Overview
2
Languages
9
years of professional experience
2003
years of post-secondary education
Work History
Century Plaza- Bowling centerTamuning, Guam
Kitchen Helper
01.2020 - 01.2021
Job overview
- Prepared ingredients for cooking, ensuring efficient meal preparation.
- Maintained cleanliness of chairs, tables, and kitchen area, supporting a hygienic work environment.
- Provided friendly customer service at service counter, enhancing customer experience.
Duty Free Galleria-High End brandTumon, Guam
Sales Associate
01.2013 - 01.2016
Job overview
- Achieved 80% of sales department goal through proactive customer engagement.
- Completed bilingual Japanese language and customer service training to enhance communication with customers.
- Ensured product availability and a tidy environment to enhance customer experience.
Guam Plaza Hotel-JP SuperstoreTumon, Guam
Sales Supervisor
01.2012 - 01.2016
Job overview
- Replenish merchandise to the sales floor.
- Did work schedule planning for my coworkers' department section.
- Restocked merchandise on the sales floor to maintain product availability for customers.
- Adheres to hotel and store rules and procedures to the incoming customers.
Education
Marianas High SchoolSaipan, MP
High School Diploma
Skills
- Ingredient preparation
- Cooking techniques
- Ingredient handling
- Kitchen cleanliness
- Food safety practices
- Kitchen safety
- Stock management
Languages
Japanese
Limited
A1
Spanish
Elementary
A1
Timeline
Kitchen Helper
Century Plaza- Bowling center
01.2020 - 01.2021
Sales Associate
Duty Free Galleria-High End brand
01.2013 - 01.2016
Sales Supervisor
Guam Plaza Hotel-JP Superstore
01.2012 - 01.2016
Marianas High School
High School Diploma
01.2003
References
References available upon request.
Reference Emergency Contact
Mrs. Josefina B. Sablan, Emergency Contact, 5112 E 8th St, Tuczon, AR, 85710, (520) 275- 4920