Summary
Overview
Work History
Education
References
Languages
Timeline
Generic

Ermelinda Huizar

Bolingbrook,IL

Summary

To utilize my problem solving, organizational, and project management skills gained from my previous career to secure this position and advance my skill set in order to further this establishment’s reputation and achieve your customers continued satisfaction.

Overview

19
19
years of professional experience

Work History

Front Line Supervisor

UPS Freight
10.2021 - Current
  • Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
  • Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Verified operation of equipment by evaluating equipment, performing troubleshooting and calling for repairs.
  • Inspected products prior to shipment to verify accurate labeling and recordkeeping.
  • Coordinated and managed line shutdowns, production startups and changeovers.

Corporate Liaison

Pete's Fresh Market
08.2019 - 08.2021
  • Maintained payroll and benefits for employees.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Bookkeeper / Hiring Manager / Customer Service Manager

International Fresh Market
06.2019 - 08.2019
  • Transitional Hire – Cermak Fresh Market sold to new owners
  • Ensure accounts payable and receivable meet payment deadlines, and properly upload invoices in to store data system
  • Made executive decisions regarding all hiring, and termination of employee personnel
  • Verify all employees Legal and Tax documents
  • Held accountable of payroll being submitted correctly into data system
  • Cashier Trainer, scheduler and sales reconciliation.
  • Took ownership of customer issues and followed problems through to resolution.
  • Established team priorities, maintained schedules and monitored performance.

Bookkeeper / Hiring Manager / Customer Service Manger

Cermak Fresh Market
03.2011 - 06.2019
  • Ensure accounts payable and receivable meet payment deadlines, and properly upload invoices in to store data system
  • Made executive decisions regarding all hiring, and termination of employee personnel
  • Verify all employees Legal and Tax documents
  • Held accountable of payroll being submitted correctly into data system
  • Cashier Trainer, scheduler and sales reconciliation.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Co-Manager / Bookkeeper / Customer First Manager/ P.O.S Auditor

Food 4 Less
06.2004 - 02.2011
  • Overview operations of entire store
  • Daily functions of the point of sale
  • Tend to all needs of customers at the customer service desk
  • Point of Sale Auditor is to ensure all UPC’s were up to date in the system
  • Train future Point of Sale Auditors.

Education

High School Diploma -

Wells High School
Chicago, IL
06.1990

References

  • Dusan Dimic, Store Manager of Cermak Fresh Market, (847) 414-8353
  • Anastasio Tzotzolis, Owner Partnership with Cermak Fresh Market, (847) 707-9920
  • Marcello Valencia, Manager at Food 4 Less, (619) 253-6718
  • Annette Gutierrez, Head of Human Resources for Cermak Fresh Market, (708) 568-1477

Languages

Spanish
Native or Bilingual

Timeline

Front Line Supervisor

UPS Freight
10.2021 - Current

Corporate Liaison

Pete's Fresh Market
08.2019 - 08.2021

Bookkeeper / Hiring Manager / Customer Service Manager

International Fresh Market
06.2019 - 08.2019

Bookkeeper / Hiring Manager / Customer Service Manger

Cermak Fresh Market
03.2011 - 06.2019

Co-Manager / Bookkeeper / Customer First Manager/ P.O.S Auditor

Food 4 Less
06.2004 - 02.2011

High School Diploma -

Wells High School

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Ermelinda Huizar