Angelika Torres-Shopsha
Miami,FL
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring Number years of experience to dynamic new position.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Front Line Supervisor
Bjs Wholesales Club
Miami, Florida
01.2021 - Current
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Managed customer service duties by greeting over Number customers daily and informing customers about products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Accounting Internship Student
Lee And Neida LLP
Miami, Florida
06.2021 - 08.2021
- Researched and reviewed information in support of daily objectives.
Teller Internship
Educational Federal Credit Union
Miami, Florida
08.2020 - 06.2021
- Maintained friendly and professional customer interactions.
Education
Business
Coral Reef Senior High School
Miami, FL 08.2018 - 07.2022
Bachelor Of Business Administration - Business Administration And Management
Florida International University
Miami, FL 07.2022 - Current
Skills
Problem-solving skills
Time management
Cash Handling
Systems and software programs
Relationship building and management
Reference
Johanne Albites
305-766-1813
Phyllis Berger
305-505-5355
Timeline
Bachelor Of Business Administration - Business Administration And Management
Florida International University
07.2022 - Current
Accounting Internship Student
Lee And Neida LLP
06.2021 - 08.2021
Front Line Supervisor
Bjs Wholesales Club
01.2021 - Current
Teller Internship
Educational Federal Credit Union
08.2020 - 06.2021
Business
Coral Reef Senior High School
08.2018 - 07.2022