Summary
Overview
Work History
Education
Skills
Activities Awards
Languages
Timeline
Generic

Erna Haskovic

Batavia,IL

Summary

Currently a motivated Northern Illinois University marketing student (2025) with approximately six years of experience in business-related environments. Committed to acquiring new skills and using background information to properly carry out any task given.

Overview

6
6
years of professional experience

Work History

Personal Shopper and Produce Stocker

Walmart
11.2021 - 01.2024
  • Accurately picked items from store shelves based on customers’ online orders, ensuring correct products and quantities are selected.
  • Monitored inventory levels of items available for online orders and communicated with management about any discrepancies or out-of-stock items.
  • Inspected items for freshness, quality, and expiration dates to ensure that customers receive high-quality products.
  • Prepared orders for pickup or delivery within designated timeframes.
  • Helped customers with locating produce items, answered questions about product availability, and provided recommendations based on their preferences or dietary needs.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Diet Aide and Garde Manger

The Covenant Living At The Holmstad
03.2020 - 08.2021
  • Assisted in preparation and serving of meals according to dietary guidelines and individual residents’ needs.
  • Adhered to strict food safety and sanitation standards to prevent foodborne illnesses and maintain clean and hygienic kitchen environment.
  • Guided residents with their meal service, which included helping them with menu selection, serving meals, and providing any necessary assistance or modifications based on their individual needs or preferences.
  • Contributed to special events or activities that involved food service, such as holiday meals and social gatherings.
  • Monitored inventory levels of food and supplies; including managing stock rotation, minimizing waste, and ensuring that sufficient supplies are available to support meal service operations.
  • Fostered a positive dining experience for residents by ensuring that meals are served promptly, presented attractively, and meet quality standards.
  • Planned and scheduled staffing assignments to ensure adequate coverage during meal times and special events, taking into account changes in resident population and anticipated workload.
  • Collaborated with other members of the healthcare team to coordinate meal service with residents’ dietary needs.
  • Identified opportunity for process improvements and implemented changes to enhance efficiency, quality, and resident satisfaction with food service operations.
  • Participated in regular training sessions to stay current on dietary guidelines and best practices within the industry.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Incorporated seasonal ingredients into daily specials, offering unique dishes that highlighted the freshest flavors available.

Crew Member

McDonald’s
09.2017 - 10.2018
  • Provided customers with a quick and accurate service and show sensitivity to their individual needs.
  • Addressed customer complaints, resolving conflicts, and handling unexpected situations, developing problem-solving skills
  • Handled multiple tasks simultaneously within a fast-paced environment; managed various responsibilities such as taking orders and handling transactions, all while maintaining efficiency and quality.
  • Experienced in various operational roles, encompassing responsibilities across multiple departments and functions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

Bachelor of Science - Marketing

Northern Illinois University
DeKalb, IL
05.2025

High School Diploma -

Batavia High School
Batavia, IL
05.2021

Skills

  • Detail-Oriented
  • Responsible and Reliable
  • Strong Organization Skills
  • Sociable and Excellent Communication Skills
  • Microsoft Office (Excel, Word, and Powerpoint)

Activities Awards

  • Volunteer Work: Assistant Coach - Batavia Girls Wrestling Team (2023-2024)
  • 2022-2023 OSI Scholarship of America
  • Volunteer Work: Starfish Animal Rescue (2022)
  • 2022 NIU’s College of Business Dean’s List
  • Fall 2021 NIU’s College of Business Dean’s List
  • 2021-2024 NIU Merit Scholarship
  • Volunteer Work: Batavia’s Youth Wrestling Program (2021)

Languages

English
Bosnian

Timeline

Personal Shopper and Produce Stocker

Walmart
11.2021 - 01.2024

Diet Aide and Garde Manger

The Covenant Living At The Holmstad
03.2020 - 08.2021

Crew Member

McDonald’s
09.2017 - 10.2018

Bachelor of Science - Marketing

Northern Illinois University

High School Diploma -

Batavia High School

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Erna Haskovic