ERNEL MURTIC
Glendale,AZ
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper
Walmart
Peoria, AZ
08.2023 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Created effective visual merchandising strategies to attract customers and increase sales.
- Researched new products and brands to offer customers the most up-to-date selection.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Stocked shelves with newly received merchandise according to established guidelines.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Performed regular maintenance tasks such as dusting shelves, vacuuming carpets.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Education
High School Diploma -
Deer Valley High School
Glendale, AZ05-2021
Skills
- Attention to Detail
- Heavy Lifting
- Upbeat and Outgoing Attitude
- Decision-Making
- Sales proficiency
- Prioritizing Orders
- Active Listening
- Customer Service
- Time Management
- Computer Skills
- Team Collaboration
- Energetic and Enthusiastic
- Fast Learner
- Team Support
- Active Learning
- Team Development
- Punctual and Reliable
UEI Electrical Program Trade School
- I'm currently enrolled in a electrical program for UEI College and graduate in May of 2025.
Timeline
Digital Personal Shopper
Walmart
08.2023 - Current
High School Diploma -
Deer Valley High School
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