Ernest Allen
Virginia Beach,VA
Summary
Seasoned leader with 24+ years of military experience in logistics and program management. Expertise in analyzing and improving program effectiveness. Skilled in leading teams, managing complex projects, and advising senior leadership on programmatic issues. Committed to driving program success and contributing to strategic objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Roofing Sales Manager
Edwards Roofing, Inc
, United States
09.2024 - Current
- Create and execute sales strategies to achieve revenue targets and expand market share
- Analyze market trends and competitor activities to identify opportunities.
- Build and maintain strong relationships with key clients and stakeholders
- Address customer inquiries and resolve issues promptly to enhance customer satisfaction
- Track sales performance metrics and provide regular reports to senior management
- Implement corrective actions as needed to ensure sales targets are met
- Manage the sales budget effectively, ensuring optimal allocation of resources
Sales Broker
GovSmart, Inc.
, United States
02.2024 - Current
- Responsible for facilitating the buying and selling process of Blackhawk helicopters to clients within the defense and commercial sectors
- Cultivate relationships with potential buyers, negotiate contracts, and ensure a seamless transaction process
- Identify and engage prospective clients interested in purchasing Blackhawk helicopters
- Build and maintain strong relationships with clients, understanding their needs and preferences
- Provide expert guidance and advice to clients throughout the sales process, including aircraft specifications, and pricing
- Collaborate with internal teams such as engineering, legal, and finance to address client requirements and ensure compliance with regulations
- Negotiate sales contracts, including terms and conditions, pricing, and delivery schedules
- Coordinate with logistics and transportation partners to facilitate aircraft delivery to clients
- Familiarity with CRM -RM software and Microsoft Office Suite
Marketing Director
Vet-Com.org
11.2023 - 07.2024
- Providing guidance and support to military service members transitioning to civilian life, in obtaining and utilizing professional credentials and certifications
- Provide one-on-one counseling and guidance to service members on the credentialing process
- Assess the individual's military training and experience to identify transferable skills and qualifications
- Assist in identifying relevant industry certifications, licenses, and educational opportunities based on the individual's career goals
- Help service members navigate the credentialing application and certification examination process
- Maintain up-to-date knowledge of various industries and their credentialing requirements
- Collaborate with external organizations, education institutions, and certification bodies to facilitate the credentialing process
- Keep accurate records of client interactions and progress in achieving credentials
- Collaborate with the board to define marketing objectives and strategies
- Ensure the organization's brand is consistent and well-represented in all marketing
- Oversee content creation for various platforms, including website, social media, newsletters, and promotional materials
- Connect with local and national communities to raise awareness of the organization's services
- Collaborate with other veteran support organizations and agencies
- Use data to make informed decisions and adjust strategies accordingly
Skilbridge Intern
ERUdyne, Inc.
06.2023 - 02.2024
- Formulated business practice solutions for crisis management projects
- Enhanced collaboration across functions, leading to more efficient project execution
- Boosted client satisfaction through efficient and cost-effective logistics optimization
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Conducted interviews with customers to gain insights into their experiences.
- Contributed ideas during brainstorming sessions to generate creative solutions.
Personnel Manager (Area Leader)
Fort Bragg, North Carolina
11.2021 - 11.2023
- Assessed retention processes, provided training to support personnel, and conducted quality assurance visits.
- Recruited, interviewed and selected job applicants for various positions.
- Developed, evaluated and updated personnel policies and procedures to ensure compliance with applicable laws and regulations.
- Created and maintained accurate records of employee performance reviews, attendance, disciplinary actions, benefits information.
- Conducted exit interviews to assess reasons for employee departure.
- Managed employee relations issues including conflict resolution, grievances and complaints.
- Developed effective strategies for retaining top talent within the organization.
- Assisted with preparing budgets related to personnel costs and monitored payroll processing activities.
- Organized internal events such as teambuilding activities or holiday parties.
- Provided advice regarding career progression opportunities to employees.
Personnel Manager (Area Leader)
Ft. Story, VA
06.2021 - 10.2021
- Supervised and evaluated performance of 11 Army Reserve Career Counselors (ARCC) while managing area retention, transition missions and tracking accomplishment statistics
- Recruited, interviewed and selected job applicants for various positions.
- Provided advice regarding career progression opportunities to employees.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Created and implemented employee retention strategies.
- Scheduled meetings with employees to address concerns and grievances.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Developed employee orientation and training programs for new hires.
Career Advisor (Army Reserve Career Counselor)
Fort Story, Virginia
12.2016 - 10.2021
- Acted as primary Career Counselor for 520 Troop Program Units and 3,375 Individual Ready Reserve Soldiers
- Provided career guidance to individuals in need of assistance with job searches and career exploration.
- Created individualized career plans for clients based on their interests, skills, and experiences.
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Maintained case files and documented actions.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Assisted clients in identifying job opportunities that fit their qualifications and experience level.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Created and offered additional materials to enhance training.
Supervisor (Platoon Sergeant)
Fort Belvoir, Virginia
10.2015 - 10.2016
- Oversaw health, welfare, and morale of 30 Soldiers in Transition in Medical Treatment and Rehabilitation status as Platoon Sergeant at Warrior Transition Unit
- Focused on Career and Education Readiness (CER), Warrior Training Advancement Course (WARTAC), Building the Soldier Athlete (BSA), Adaptive Sports, and Sexual Harassment/Assault Response and Prevention (SHARP)
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Collaborated with other departments to coordinate workflow processes between teams.
Forward Strategic Transportation Officer & Liaison Officer
, Afghanistan
06.2014 - 06.2015
- Served as a Surface Deployment and Distribution Command (SDDC) Customs Liaison Officer (LNO) to the U.S Embassy Afghanistan
- Supervised all customs clearance procedures; validated and approved customs documents with U.S Embassy management and General Services Officers
- Collaborated on international security logistics operations involving multiple agencies
- Investigated accidents or incidents involving company vehicles or personnel.
- Ensured that all shipments were properly documented according to legal regulations.
- Negotiated contracts with carriers for the transport of goods by air, sea or land.
- Communicated regularly with customers regarding delivery schedules and any other issues that may arise during transit.
- Resolved customer complaints related to transportation services in a timely manner.
- Developed strategies for reducing transportation costs while maintaining quality service levels.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Platoon Sergeant
Virginia Beach, VA
07.2012 - 05.2014
- Acted as primary supervisor for Soldier and liaison to Command
- Ensured achievement of Soldiers' goals outlined in the Comprehensive Transition Plan Scrimmage
- Evaluated Soldier's progression through scheduled counseling sessions
- Utilized standard reporting requirements for tracking Soldier's accountability
- De-conflicted Soldier's appointments schedule for increased efficiency
- Coordinated with other staff officers for necessary supplies, services and support for the platoon's mission readiness.
- Maintained unit discipline by enforcing standards of conduct and military regulations.
- Performed monthly evaluations with work site supervisors to review Soldier performance and participation
Quality Assurance Analyst
US Army Medical Department (AMEDD)
Alexandria, VA
07.2010 - 07.2012
- Delivered expertise on coordination issues for Organizational Inspection Program
- Developed SOPs, best practices, and executive summaries for WWCTP initiatives
- Developed comprehensive briefs for WTU commanders.
- Highlighted areas needing improvement within Soldier and Family Assistance Centers' programs
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Ensured proper version control protocols were followed throughout development cycle.
- Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
Support Coordinator
United States Army Human Resources Command
Alexandria, VA
09.2008 - 07.2010
- Oversaw team responsibilities
- Maintained effective tracking system for handling customer inquiries using approved systems
- Facilitated onboarding process for new team members
- Applied military and civilian assets to fulfill enduring case management requirements for Families of fallen Soldiers
- Fostered teamwork among diverse departments.
- Maintained accurate records of client interactions and services provided.
- Acted as an advocate on behalf of clients when appropriate and necessary.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Managed caseloads consisting of up to 20-25 individuals at any given time.
- Updated case notes on a daily basis using an electronic database system.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
Transportation Management Coordinator
07.2007 - 07.2008
- Coordinated transportation schedules and routes to ensure efficient delivery of goods.
- Monitored and tracked shipments to guarantee on-time arrival at destinations.
- Maintained accurate records and documents related to transportation operations.
- Developed strategies to reduce costs associated with shipping activities.
- Assisted with the development of policies, procedures, and standards for transport operations.
- Prepared presentations summarizing key findings from research projects conducted by the team.
- Prepared equipment, cargo and personnel for travel to airports, seaports, and railways.
- Organized, planned and oversaw movement of vehicles, personnel and cargo throughout country.
- Operated automated data terminal equipment.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Transportation Management Coordinator
, United States/Iraq
10.2006 - 07.2007
- Managed the data entry process for units in the TC-AIMS I system
- Monitored and confirmed validity of UMOS entries in TC-AIMS II specific to the Iraqi region
- Directed research for deploy and redeploy missions within Iraqi Theater of Operations
- Proposed changes to streamline operations, forwarding suggestions to leadership
- Facilitated unit relocation from home base Coraopolis, PA to mobilization hub Fort Bragg, NC
- Conducted inspections of container blocking and bracing
- Monitored and tracked shipments to guarantee on-time arrival at destinations.
Transportation Management Coordinator
Movement
Coraopolis, United States, Iraq
10.2006 - 07.2007
- Provided oversight to the Unit, Officers (UMOs) inputting their units informaiton into the Transportation Coordinators' - Automated Information for
- Movements System II (TC-AIMS II) system
- Validated the data inputted into
- TC-AIMS II by the UMOs in the Iraqi Theater of Operations (ITO)
- Liased with all parties involved in the deploy/redeploy process
- While in the Iraqi Theater of
- Operations conducted research of deploy/redeploy mission in order to maintain contact with Sustainment Brigades and their units
- Analyzed, evaluated and proposed changes to the deploy/redeploy process; passed proposed changes up the chain of command
- Assisted with unit movement from home station, PA to the mobilization station Fort Bragg, NC
- Areas of Special
- Emphasis are TC-AIMS data verification, Inspection of Blocking and Bracing of
- Containers, and Inspection of serviceability of Containers.
Rigger Apprentice
Norfolk Naval Shipyard
Portsmouth, VA
08.2004 - 01.2007
- Set up rigging equipment for use in production sets and stages.
- Securely attach loads to rigging equipment using clamps, shackles, and other fasteners.
- Inspect rigging equipment for any visible damage or defects prior to use.
- Determine appropriate load-bearing capacity of various types of rigging systems and components.
- Position stage scenery, lighting fixtures, props, and other objects with precision accuracy using hoists, pulleys, winches, lifts, and cranes.
- Ensure that all safety protocols are followed while setting up and operating rigging systems.
- Perform regular checks on all cables and ropes used in order to ensure they meet safety standards.
Education
Bachelor of Arts (BA) - Transportation and Logistics Management
American Military University
01.2014
Associate of Arts - General Studies
American Military University
West Virginia01-2012
Skills
- Data Analysis Expertise
- Interagency Coordination
- Staff Management
- Government
- Logistic Support
- Organizational Development
- Policy analysis
- Process improvement techniques
- Proficient in MS Office
- Project Management
Certification
Insurance Agent (Health, Property, Casualty) Certified Manager
Timeline
Roofing Sales Manager
Edwards Roofing, Inc
09.2024 - Current
Sales Broker
GovSmart, Inc.
02.2024 - Current
Marketing Director
Vet-Com.org
11.2023 - 07.2024
Skilbridge Intern
ERUdyne, Inc.
06.2023 - 02.2024
Personnel Manager (Area Leader)
11.2021 - 11.2023
Personnel Manager (Area Leader)
06.2021 - 10.2021
Career Advisor (Army Reserve Career Counselor)
12.2016 - 10.2021
Supervisor (Platoon Sergeant)
10.2015 - 10.2016
Forward Strategic Transportation Officer & Liaison Officer
06.2014 - 06.2015
Platoon Sergeant
07.2012 - 05.2014
Quality Assurance Analyst
US Army Medical Department (AMEDD)
07.2010 - 07.2012
Support Coordinator
United States Army Human Resources Command
09.2008 - 07.2010
Transportation Management Coordinator
07.2007 - 07.2008
Transportation Management Coordinator
10.2006 - 07.2007
Transportation Management Coordinator
Movement
10.2006 - 07.2007
Rigger Apprentice
Norfolk Naval Shipyard
08.2004 - 01.2007
Bachelor of Arts (BA) - Transportation and Logistics Management
American Military University
Associate of Arts - General Studies
American Military University