Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Ernest Collins

Entrepreneur
Tampa,Florida
Ernest Collins

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

RFID tracking Safety standards and protocols Warehouse operations OSHA-trained Order picking and processing Results-oriented, self-driven professional with over 10 years of expertise in leading resources through the commercial warehouse industry, sales, subcontractor and efficient planning to achieve organizational success.

The success is a result of effective partnerships and rapport established with other professional colleagues, vendors, and clients. Being versed in customer service, forklift operator, maintenance and groundskeeper/porter, and cable technician, and Management oriented in accords with regulations and compliance.

Works well independently and as part of team. Excellent interpersonal communication skills. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

11
years of professional experience
9
years of post-secondary education

Work History

Parallel

IPM Technician
09.2022 - Current

Job overview

  • Organized work to meet demanding production goals.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed job reports and logs immediately following service calls.
  • Maintained compliance with regulatory standards and safety requirements.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.

Amalie Oil Company

Packaging/Certified Forklift Operator
09.2020 - 03.2022

Job overview

  • Troubleshot system stoppages and determined best course of action to maintain system up-time
  • Reviewed job logs and application errors with sense of urgency to meet customer needs
  • Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments
  • Collaborated with team to develop and communicate ideas and ways to improve system delivery and security
  • Unloaded trucks and rail cars and moved materials to staging area
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions
  • Boosted team performance by moving materials with forklifts, cranes and other equipment
  • Unloaded materials and goods at designated locations for best project availability.

Floor & Decor

Receiving Associate/Forklift Operator
01.2018 - 09.2019

Job overview

  • Be knowledgeable of receiving and stocking procedures in the warehouse and inter-store transfers
  • Act in a manner that is consistent with the company's core values
  • Ensure products are staged for counting and inspection
  • Ensure all receiving paperwork is properly completed
  • Ensure products are stored properly to conserve space and comply with safety procedures
  • Oversee the rotation of inventories within the warehouse
  • Perform other related duties as directed by management
  • Demonstrate a thorough understanding and compliance with the company's safe lifting practices and standard operating procedures
  • Complete required department and equipment training (must be forklift certified)
  • Worked with inventory managers and unloaders to plan deliveries
  • Coordinated warehouse organization scheme and product placements
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
  • Communicated with vendor representatives to resolve damaged shipments and item shortages
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
  • Orchestrated routing by producing accurate shipping documentation and package labels
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock
  • Processed required paperwork to expedite handling of shipped and received goods
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping
  • Handled day-to-day shipping and receiving overseeing more than 50 packages per day.

Tampa Bay Steel

Laser Operator/Forklift Operator/Overhead, Crane Operator
01.2017 - 07.2018

Job overview

  • Perform typical laser cutting and welding operations
  • Select proper cutting and welding programs, and proper fixtures
  • Establish proper stop location, adjust laser beam focal point
  • Make proper set-ups for cutting and welding operations
  • Perform prescribed maintenance as required
  • Perform all dimensional inspections
  • Detect and report defective materials or questionable conditions to the department supervisor
  • May work at different workstations as production needs require
  • Safeguarded client experience to maintain confidentiality and uphold commitment to safety
  • Handled busy schedules and stayed on top of key deadlines
  • Complied with plant safety procedures to maintain safe production environment
  • Loaded, installed and set up tools required for laser operation
  • Located proper tooling, checked heights and adjusted settings
  • Set up and operated equipment in work area according to factory standards
  • Completed manual adjustments and tooling changes in absence of automatic programming.

Kablelink Communications
, FL

Licensed Sub-Contractor/Residential Cable Technician
06.2016 - 06.2017

Job overview

  • Video, Internet, and Digital (phone) VOIP installer for
  • Brighthouse Networks/Spectrum
  • Arrive to appointments on time and complete work in a timely, professional and tidy manner
  • Repaired and updated equipment to conform to company-wide standards
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings
  • Installed and configured new devices and system components
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
  • Set up networks and computers for business and residential customers
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.

BG Staffing, LLC
Tampa, FL

Maintenance/Porter/Assistant Groundskeeper
07.2012 - 05.2016

Job overview

  • Maintain premises of various apartments
  • Landscape or maintain grounds of property with the use of hand or power tools
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Designed programs for landscape maintenance, pest management, composting, and other related topics.

Education

Lake Gibson High School

High School Diploma
08.2006 - 06.2010

University Overview

M

  • Received Microsoft Core Development Certificate

Hillsborough Community College
Tampa, FL

from Computer Programming
01.2013 - 08.2018

University Overview

Skills

Troubleshooting

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Accomplishments

Accomplishments

Successfully Operating a Exterior Cleaning Small-Business Since 2020.

Timeline

IPM Technician
Parallel
09.2022 - Current
Packaging/Certified Forklift Operator
Amalie Oil Company
09.2020 - 03.2022
Receiving Associate/Forklift Operator
Floor & Decor
01.2018 - 09.2019
Laser Operator/Forklift Operator/Overhead, Crane Operator
Tampa Bay Steel
01.2017 - 07.2018
Licensed Sub-Contractor/Residential Cable Technician
Kablelink Communications
06.2016 - 06.2017
Hillsborough Community College
from Computer Programming
01.2013 - 08.2018
Maintenance/Porter/Assistant Groundskeeper
BG Staffing, LLC
07.2012 - 05.2016
Lake Gibson High School
High School Diploma
08.2006 - 06.2010
Ernest CollinsEntrepreneur