Senior Field Technician
Air Handling Equipment Inc
Sidney, OH
12.2021 - 12.2022
- Monitored performance parameters for accuracy and reliability.
- Recommended upgrades to existing systems based on industry standards.
- Ensured compliance with safety regulations during all phases of operations.
- Generated detailed reports outlining progress made during each service call.
- Installed, maintained, and calibrated sophisticated test equipment.
- Provided on-site technical support for customers' operational needs.
- Analyzed data from multiple sources to identify root causes of system failures.
- Trained customers on the use and operation of complex systems in the field.
- Resolved customer complaints quickly and efficiently while maintaining a high level of customer satisfaction.
- Coordinated with other technicians to complete projects on time.
- Performed advanced troubleshooting and repair of complex mechanical, hydraulic, electrical, and electronic systems in the field.
- Maintained accurate records of service calls, parts usage, labor costs.
- Led teams in the installation and commissioning of new systems at customer sites.
- Documented findings accurately using standard forms and procedures.
- Diagnosed malfunctions using schematics and wiring diagrams.
- Reviewed product specifications for compatibility with existing systems.
- Provided technical guidance to junior technicians on site issues.
- Developed innovative solutions to challenging technical problems.
- Repaired defective components using specialized tools and diagnostic equipment.
- Conducted tests to ensure proper operation of systems after repairs or maintenance activities were completed.
- Optimized performance of equipment by calibrating new, repaired and maintained pieces.
- Leveraged technical knowledge and equipment operations experience to complete effective repairs.
- Diagnosed tool, equipment and machinery malfunctions.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Utilized handheld device to update work order status.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Applied company safety policies consistently when performing daily tasks.
- Instructed and trained customers on usage and operation to improve equipment performance.
- Interfaced with third-party providers to troubleshoot equipment issues.
- Adapted to diverse outdoor conditions and terrains while performing fieldwork.
- Followed safety protocols and procedures to ensure personal and public safety.
- Installed and troubleshooted field instrumentation and monitoring devices.
- Participated in training sessions to stay updated with industry standards and technologies.
- Conducted routine maintenance and calibration of field equipment to ensure accuracy and reliability.
- Traveled to field locations to evaluate equipment and performance.
- Educated customers about company's products and services to present service upgrade opportunities.
- Managed inventory of field supplies and equipment to ensure availability and readiness.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Ensured compliance with environmental laws and regulations during field operations.
- Utilized GPS devices for precise location tracking and mapping of sampling sites.
- Maintained records by documenting installation, services and repairs.
- Interpreted technical manuals and schematics to facilitate equipment installation and maintenance.
- Operated a variety of hand tools and mechanical equipment with proficiency.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Communicated with distributors to acquire necessary equipment for projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.