Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Timeline
CustomerServiceRepresentative

Ernest Headlee

Arlington,TX

Summary

Proven leader and strategic problem-solver with a track record of enhancing sales volume and team performance at American Bolt and Screw Manufacturing. Excelled in full-cycle sales process management and team leadership, achieving significant revenue goals through effective problem-solving abilities and pre-sales support. Demonstrated reliability and product knowledge, fostering strong relationships and driving results.

Overview

35
35
years of professional experience

Work History

Division Manager

American Bolt and Screw Manufacturing
Arlngton, TX
09.1988 - 11.2024
  • Managed a team of 10 or more staff members in the division, providing guidance and direction on day-to-day activities.
  • Ensured compliance with company policies and procedures within the division.
  • Monitored division performance against goals, objectives, budgets, plans, programs and initiatives.
  • Resolved customer service issues escalated from lower levels of management or staff.
  • Maintained positive relationships with vendors and customers to ensure timely delivery of goods and services.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Oversaw regional and local sales managers and staff.

Education

High School Diploma -

Bowie High School
Arlington, TX
05-1984

Skills

  • Pre-sales support
  • Problem-solving abilities
  • Team building
  • Full-cycle sales process
  • Pricing strategy
  • Sales Cycle Management
  • Sales processes
  • Reliability
  • Product Knowledge
  • Multitasking Abilities
  • Rapport and relationship building
  • Team Leadership
  • Problem-solving aptitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Paid time offCareer advancementWork-life balanceHealthcare benefits

Interests

ModelTrains

Timeline

Division Manager

American Bolt and Screw Manufacturing
09.1988 - 11.2024

High School Diploma -

Bowie High School
Ernest Headlee