FRANK KILGORE
Sacramento
Overview
18
18
years of professional experience
Work History
District Sales Manager
Taylor Freezers of California
Sacramento
01.2023 - Current
- Managed sales for the Northern California market, engaging with over 50 key prospects and customers weekly to drive revenue growth.
- Managed daily operations and led team of 15 sales and warehouse staff across five branches in Northern California, resulting in 20% sales increase over the year.
- Monitored branch financial performance using budget analysis tools and contributed to strategic planning that increased market share by identifying growth opportunities.
- Organized quarterly training workshops on service principles and implemented recognition program for employees exemplifying company values.
- Coordinated project timelines using Asana to meet client commitments and ensured clear communication with stakeholders.
Market Manager
ProDrivers
Elk Grove
01.2021 - 01.2023
- Managed sales in Sacramento region, engaging with 15+ key prospects and customers weekly to generate new business opportunities.
- Managed P&Ls and budgets for four branches, ensuring optimal financial performance and accountability.
- Oversaw daily operations for four branches, managing a team of 15 employees and coordinating a driver pool of 160+ drivers to ensure efficient service delivery.
- Monitored branch financial performance with budget analysis tools and contributed to strategic planning that identified growth opportunities and increased market share.
- Delivered exceptional customer service to over 100 clients and drivers daily, resolving inquiries and addressing concerns promptly.
- Successfully delivered 10+ client projects on-time by effectively managing timelines and setting clear project expectations.
Account Executive/Sales
Aramark Uniform Services
Sacramento
01.2020 - 01.2021
- Identified and qualified 50+ potential customers in assigned sales territory through cold calling and in-person presentations, expanding sales pipeline.
- Cultivated and managed relationships with over 50 key accounts, leading to a 15% increase in sales revenue over the last year.
- Generated a 25% increase in new business by implementing targeted sales strategies and executing a comprehensive sales plan.
- Presented Aramark's whole-product solutions to diverse client groups, highlighting features and benefits to drive sales engagement.
- Conducted competitive market analysis using SWOT and market segmentation techniques to pinpoint strategic sales opportunities.
Director Business Development & Operations
Comprehensive Security Services
Elk Grove
01.2017 - 01.2020
- Identified and pursued over 50 sales leads monthly, generating new business opportunities through detailed market research and client analysis.
- Created and delivered engaging presentations on product features and benefits in 20+ face-to-face meetings with prospective clients, resulting in scheduling 10 follow-up meetings.
- Managed portfolio of 15+ client accounts, fostering strong business relationships through regular communication and proactive engagement.
- Directed marketing literature development and initiatives while managing a team of 5 in-office and 50 field employees, resulting in a 30% increase in lead generation and enhanced customer engagement.
eSupport Associate
First Tech Federal Credit Union
Rocklin
01.2015 - 01.2017
- Resolved 50+ second-tier technical issues monthly, contributing to 30% increase in customer satisfaction ratings.
- Acted as primary contact for electronic bill pay system issues, addressing over 100 customer inquiries weekly.
- Assisted members with account inquiries and transactions effectively.
- Processed loan applications and provided timely updates to applicants.
- Resolved member issues by coordinating with various departments efficiently.
Account Manager
Homejoy
Sacramento
01.2014 - 01.2015
- Achieved a 15% increase in client retention by implementing targeted communication strategies and personalized follow-ups.
- Onboarded 30+ new clients by assessing home-cleaning requirements and tailoring service packages to meet their needs.
- Conducted 10 training sessions on sales techniques and customer engagement for junior team members, enhancing their skill sets.
Insurance Sales Agent
Esurance / Allstate
Rocklin
01.2011 - 01.2014
- Advised 50+ businesses on insurance needs, achieving average savings of 15% while improving coverage options.
- Interacted with 20+ clients weekly to identify and pursue sales opportunities, increasing client engagement by 15%.
- Assessed client assets and liabilities, clarifying financial objectives for comprehensive planning for 20+ clients.
Director of Enterprise Sales & Marketing
Foxit Software
Fremont
01.2008 - 01.2011
- Coordinated five marketing campaigns targeting diverse audiences, delivering all projects on time and increasing engagement by 15%.
- Managed the recruitment and training of 15 new sales representatives, leading to a 25% increase in team performance within six months.
- Led recruitment and training of 15 new sales representatives, resulting in a 25% increase in team performance within six months.
Education
High School Diploma -
Washington High
Fremont, CA06-1987
Skills
- Sales Experience
- Sales expertise
- Sales strategy
- Sales forecasting
- Sales budgeting
- Sales analysis
- Sales coaching
- Sales training
- Sales presentations
- Sales territory management
- Sales oversight
- Sales leadership
- Sales team leadership
- Business development
- Client engagement
- Customer acquisition
- Customer relationship management
- Relationship management
- Account acquisition
- Account servicing
- Territory management
- Prospecting
- Lead generation
- Order management
- P&L management
- Budgeting and forecasting
- Revenue growth
- Performance enhancement
- Strategic planning
- Project management
- Cross-functional collaboration
- Team coordination
- Team motivation
- Team leadership
- Staff management
- Communication effectiveness
- Communication Skills
- Presentation skills
- Presentation development
- Product Knowledge
- Product demonstration
- Sales campaign management
- Sales projections
- Sales process
- Sales targeting
- Marketing strategy
- Merchandising oversight
- Inventory management
- Operations
- Competitive analysis
- Trend analysis
- Business analytics
- Teamwork
- Analytical problem solver
- Business Acumen
- Goals and performance
- Goal setting
- Time management
- Systems and software expertise
- Customer service management
- Direct sales
- Bid request management
- Credit risk assessment
- Brand positioning
- Pricing strategy
- Price structuring
- Territory reporting
- Sales territory growth
- Teamwork
- Problem solving
- Sales leadership
- Sales territory cultivation
- Pre-sales support
- Strategy development
- Customer acquisition
- Credit risk assessment
- Brand positioning
- Pricing strategy
- Pre-sales support
Timeline
District Sales Manager
Taylor Freezers of California
01.2023 - Current
Market Manager
ProDrivers
01.2021 - 01.2023
Account Executive/Sales
Aramark Uniform Services
01.2020 - 01.2021
Director Business Development & Operations
Comprehensive Security Services
01.2017 - 01.2020
eSupport Associate
First Tech Federal Credit Union
01.2015 - 01.2017
Account Manager
Homejoy
01.2014 - 01.2015
Insurance Sales Agent
Esurance / Allstate
01.2011 - 01.2014
Director of Enterprise Sales & Marketing
Foxit Software
01.2008 - 01.2011
High School Diploma -
Washington High