Adriene Oliver
Union City,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staffing & Scheduling TimeKeeper
Telecare Corporation
05.2022 - Current
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Answered phone calls and answered questions from employees.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Wrote and proofread emails, memos and other types of professional correspondence.
Security Supervisor, Kaiser Permanente
Securitas Security Services USA
01.2014 - 10.2022
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Education
High School Diploma -
Mt. Eden High School
Hayward, CA05.2004
Skills
- Technical Knowledge Of Security Systems
- Strong verbal communication
- Lenel Programming
- Onpay Payroll
- Critical Thinking
- MS Office Suite
- Staffing and scheduling
- Kronos Timekeeping
Certification
- CPI (Crisis Prevention Institute) 6/2022
Timeline
Staffing & Scheduling TimeKeeper
Telecare Corporation
05.2022 - Current
Security Supervisor, Kaiser Permanente
Securitas Security Services USA
01.2014 - 10.2022
High School Diploma -
Mt. Eden High School
- CPI (Crisis Prevention Institute) 6/2022
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