Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Timeline
Generic

Ernest Jones

Sauk Village,IL

Summary

Results-driven finance professional with over 20 years of experience in financial services, team leadership, and operational management. Proven ability to analyze complex data, create financial reports, optimize processes, and provide actionable insights to support strategic decision-making. Skilled in financial modeling, budgeting, forecasting, and stakeholder communication. Adept at working cross-functionally and thriving in fast-paced, high-demand environments.

Overview

21
21
years of professional experience

Work History

Mortgage Specialist

Marquette Bank
01.2015 - Current
  • Analyzed clients’ financial data including credit reports, income, and property valuations to assess loan eligibility.
  • Ensured compliance with federal and state regulations in all mortgage transactions.
  • Collaborated with underwriters and processors to streamline the mortgage approval process.
  • Generated reports for pipeline tracking and improved loan process efficiency by 20%.

Regional Operations Manager

Marquette Bank
01.2013 - 01.2015
  • Oversaw operational performance of 5 branches, ensuring consistent service quality and regulatory compliance.
  • Managed scheduling and staffing for 22 branches, improving resource utilization.
  • Led regional meetings and process audits; enhanced workflow efficiencies and team accountability.
  • Partnered with senior management on cost-saving initiatives and financial planning.

Operations Team Leader

Marquette Bank
01.2005 - 01.2013
  • Managed critical/sensitive accounts, ensuring 100% compliance and accuracy.
  • Developed and implemented training programs to improve team productivity.
  • Coordinated complex tasks across departments, applying financial knowledge to resolve issues.
  • Created performance metrics reports and conducted regular employee evaluations.

Education

Bachelor of Science - Business Administration

Indiana Tech University
Fort Wayne, IN

Skills

  • Financial Analysis & Forecasting
  • Budgeting & Cost Control
  • Data Modeling & Excel (Pivot Tables, VLOOKUP, Macros)
  • Risk Assessment & Compliance
  • Loan Underwriting & Credit Evaluation
  • Financial Reporting & Dashboards
  • Operations Management & KPI Monitoring
  • Leadership & Staff Development
  • Cross-Functional Collaboration
  • CRM & Financial Software

Technical Proficiencies

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access) | Internet Research | CRM Systems

Timeline

Mortgage Specialist

Marquette Bank
01.2015 - Current

Regional Operations Manager

Marquette Bank
01.2013 - 01.2015

Operations Team Leader

Marquette Bank
01.2005 - 01.2013

Bachelor of Science - Business Administration

Indiana Tech University

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