Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ernest Kanehailua

Kailua Kona

Summary

Dynamic Branch Manager with a proven track record at Foundation Building Materials LLC, excelling in branch operations management and customer service. Enhanced customer satisfaction through effective team supervision and strategic decision-making, fostering loyalty and repeat business. Committed to maintaining a safe workplace while driving operational excellence and productivity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Branch Manager

Foundation Building Materials LLC
05.2025 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for employee safety and customer sales.

Branch Operations Manager

Foundation Building Materials LLC
01.2022 - 04.2025
  • Ensured that the facilities were safe for employees and customers(i.e. clean, organized, compliant with company, county, state, and federal requirements).
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Supervised a team of employees(CDL Drivers and Warehouse Staff) to carry out the operational duties for the day(will-calls, deliveries, shipping/receiving product, organizing warehouse/yard).
  • Trained employees on proper procedures and strategies to improve productivity.
  • Performed monthly compliance checks.
  • Ensured that fleet(trucks, trailers, lifts) were routinely and properly maintained.
  • Fostered a safe and healthy workplace for all employees.

Branch Operations Manager

Beacon Roofing Supply DBA GW Killebrew / Pacific Source
01.2018 - 01.2022
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
  • Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.

Branch Operations Manager

Allied Building Products DBA GW Killebrew
01.2013 - 01.2018
  • Collaborated with senior management to create strategic plans for future branch growth and expansion.
  • Confirmed delivery routes and dispatches.
  • Met with staff to strategize the daily, weekly, monthly branch operational needs
  • Ensured safe day-to-day operations
  • Maintained fleet(trucks, trailers, lifts)

Class A CDL Driver

Allied Building Products DBA GW Killebrew
07.2007 - 01.2013
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
  • Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
  • Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.

Education

High School Diploma -

Kamehameha Schools Kapalama Campus
Honolulu, HI

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Team supervision
  • Decision-making
  • Interviewing and hiring

Certification

  • CDL Class A Driver License - 19-1/2 years
  • Forklift Operater - 21

Timeline

Branch Manager

Foundation Building Materials LLC
05.2025 - Current

Branch Operations Manager

Foundation Building Materials LLC
01.2022 - 04.2025

Branch Operations Manager

Beacon Roofing Supply DBA GW Killebrew / Pacific Source
01.2018 - 01.2022

Branch Operations Manager

Allied Building Products DBA GW Killebrew
01.2013 - 01.2018

Class A CDL Driver

Allied Building Products DBA GW Killebrew
07.2007 - 01.2013

High School Diploma -

Kamehameha Schools Kapalama Campus

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