Ernest Borges
Austin,TX
Summary
I was born and raised in Cuba and Jamaica. I like pets and plants.
My phone number is 737.314.5944
Overview
6
6
years of professional experience
Work History
Family Advocate
Child Inc. Head Start Program
04.2024 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
Server
54th Street Grill & Bar
05.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Texas Roadhouse
04.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experience.
Driver
Pizza Hut
01.2021 - Current
- Delivered food to customers in a timely manner
- Experienced Driver
- Giving the correct change to individuals and the proper handling of money
Cook
Chipotle
02.2020 - 01.2021
- Night shift cook
- Fast paced work environment
- Job improved my planning and time management skills
- Maintained timely preparation and serving of food
- Practiced safe food handling
Dishwasher
Flix Brewhouse
02.2020 - 05.2020
- Cleaning dishes and the cinemas
- Ensuring that the work spaces were kept clean at all times
- Lifting heavy packages
Sales Associate
Sprint
11.2019 - 01.2020
- Focused on the sales of electronics and other accessories
- Promoting new deals
- Helping customers save money and pay bills
Server
IHOP
09.2018 - 11.2019
- Implemented new menu items to customers
- Bussed tables, presented menus, and assisted customers
- Experience with POS systems and cash handling
- Ensuring that the dining area remained clean and that customers were provided with a positive and helpful experience
Education
High School Diploma -
AKINS EARLY COLLEGE HIGHSCHOOL
Austin, TX06-2019
Skills
- Multicultural sensitivity
- Effective communication
- Cash handling
- Strong work ethic
- Guest engagement
- Safe food handling
- Menu memorization
- Food running
- Suggestive selling
- Allergy awareness
- Beverage preparation
Languages
Spanish
Native or Bilingual
Timeline
Server
54th Street Grill & Bar
05.2024 - 08.2024
Family Advocate
Child Inc. Head Start Program
04.2024 - Current
Server
Texas Roadhouse
04.2021 - 02.2023
Driver
Pizza Hut
01.2021 - Current
Cook
Chipotle
02.2020 - 01.2021
Dishwasher
Flix Brewhouse
02.2020 - 05.2020
Sales Associate
Sprint
11.2019 - 01.2020
Server
IHOP
09.2018 - 11.2019
High School Diploma -
AKINS EARLY COLLEGE HIGHSCHOOL
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