Summary
Work History
Education
Skills
Open To Remote Hybrid Roles
Entrepreneurial Community Leadership
Core Leadership Competencies
Timeline
Generic

ERNEST McCAINE III

Massapequa,NY

Summary

Operations leader with 15+ years optimizing complex healthcare environments and multi-site programs. Proven ability to stabilize operations, manage workforce logistics, improve compliance, and implement scalable systems across 24/7 service lines. Experienced in policy deployment, team leadership (20+ FTE), performance improvement, and cross-functional stakeholder alignment. Skilled at navigating regulated environments and translating strategic goals into operational execution.

Work History

Supervisory Program Specialist / Administrative Officer

VA MEDICAL CENTER
New York, NY
  • Lead operational, administrative, and workforce functions across multiple units and campuses, supporting mission-critical services and 24/7 care environments.
  • Direct cross-functional teams of 20+ staff, manage program delivery, ensure compliance, optimize workforce planning, and stabilize operations during periods of transformation and policy change.

Supervisory Program Specialist / Business Office Manager

VA MEDICAL CENTER
Brooklyn, NY
  • Oversaw business operations for primary care services including admissions, eligibility, registration, and utilization management.
  • Supported executive leadership (Chief Business Officer and Associate Director) in aligning operational strategy with patient care objectives.

Education

B.S. - Pre-Med Biology, Computer Science

Long Island University

B.A. - Psychology, Child Development

SUNY Empire State College

Skills

  • Microsoft Office Suite
  • Teams
  • SharePoint
  • Excel (Intermediate)
  • Smartsheet
  • VHA/VistA Systems
  • HRIS Systems
  • Workflow Tools (mondaycom, Asana, Trello – exposure)

Open To Remote Hybrid Roles

True

Entrepreneurial Community Leadership

  • Founder & Director, Blessed Connection Group, 01/01/02, Present, Created a resource and network platform that connects community members to local businesses, educational support, and youth development programs. Built operational systems, partnerships, and age-appropriate curriculum for communication and life-skill development.
  • Co-Founder & Assistant Director, M.E.C.R.M: Boys to Men, 01/01/09, Present, Mentor young men in underserved communities; design programs focused on leadership, personal development, and career readiness.

Core Leadership Competencies

  • Operations & Program Management
  • Workforce & Scheduling Optimization
  • Cross-Functional Team Leadership
  • Policy, Compliance & Risk Management
  • Budgeting & Resource Allocation
  • Vendor & Stakeholder Management
  • Quality & Performance Improvement
  • Process Standardization & SOP Creation
  • Change & Transition Management
  • Employee Development & Labor Relations
  • Patient & Customer Experience
  • Data-Driven Decision Making

Timeline

Supervisory Program Specialist / Administrative Officer

VA MEDICAL CENTER

Supervisory Program Specialist / Business Office Manager

VA MEDICAL CENTER

B.S. - Pre-Med Biology, Computer Science

Long Island University

B.A. - Psychology, Child Development

SUNY Empire State College
ERNEST McCAINE III