Ernest McCann
Universal City,Texas
Summary
Proven leader and efficient problem-solver, adept in warehouse safety and inventory management, honed at Walmart. Excels in fostering team collaboration and critical thinking, significantly enhancing operational productivity. Demonstrated mastery in forklift operation and clear communication, achieving top-tier results without exceeding a single numerical percentage.
Overview
25
25
years of professional experience
Work History
Warehouse Worker
O'Reilly's Distribution Center
Selma, TX
08.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Kitchen Manager
Laredo Tacos
Seguin, TX
11.2021 - 07.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Warehouse Supervisor
Walmart
Converse, TX
11.2019 - 10.2021
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Monitored progress of tasks to provide feedback for improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Met or exceeded production goals and objectives by following strict procedures.
Warehouse
Walmart
Converse, TX
06.2016 - 11.2019
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Helped train new employees in safe practices and warehouse procedures.
- Assembled pallets and crates for secure transportation of materials.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Assistant Manager
Sherwin-Williams Paint Store
Watertown, NY
12.2014 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Infantryman
US Army
United States
08.1999 - 08.2007
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Maintained secure communication systems to relay information to and from command teams.
- Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
- Trained teams on emergency situation preparedness and Technique in tactical planning, equipment maintenance, and weapon use.
- Increased mission success rate through thorough planning and coordination with other units.
- Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
- Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
- Evaluated soldier performance through regular assessments and feedback sessions, promoting continuous improvement within the unit.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Established defensive positions to protect against enemy forces.
- Collaborated with support elements to ensure timely delivery of supplies and reinforcements during missions.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
- Assisted in the evacuation of wounded personnel from the battlefield, ensuring they received timely medical treatment.
- Trained new infantry soldiers on standard operating procedures.
- Analyzed terrain to identify advantageous positions for operations.
- Developed and implemented strategies to maximize squad efficiency.
- Executed directives from command center with necessary timeliness and efficiency.
- Instructed squad members on proper use of weapons and equipment.
- Applied first aid to squad members at camps and on battlefield.
- Conducted safety briefings for squad members prior to missions.
- Coordinated with allied forces to achieve mission objectives.
- Guided night patrols to search for enemy forces.
- Led soldiers through successful engagements with enemy forces.
- Monitored and reported enemy activity to command center.
- Established defensive positions during hostile engagements.
Education
Waipahu High School
Waipahu, HISkills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Loading and unloading
- Warehouse Safety
- Clear Communication
- Attention to Detail
- Problem-Solving
- Sorting and Labeling
- Material Handling
- Warehouse Organization
- Pallet Jack Handling
- Shipping and receiving
- Material Loading and Unloading
- Stacking and Staging
- Receiving and Processing Shipments
- Inventory Management
- Forklift Operation
- Safety Protocols
- Complex Problem-Solving
- Microsoft Excel
- Damage Reports
- Material Safety Data Sheets
- Cycle counting
- Willing to Learn
- Team Collaboration
- Critical Thinking
- Warehouse environment safety
- Decision-Making
- Safety Precautions
- Relationship Building
- Lifts 75 pounds
- Health and safety compliance
- Freight Labeling
Timeline
Warehouse Worker
O'Reilly's Distribution Center
08.2023 - Current
Kitchen Manager
Laredo Tacos
11.2021 - 07.2023
Warehouse Supervisor
Walmart
11.2019 - 10.2021
Warehouse
Walmart
06.2016 - 11.2019
Assistant Manager
Sherwin-Williams Paint Store
12.2014 - 04.2016
Infantryman
US Army
08.1999 - 08.2007
Waipahu High School